Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Engineering Manager (Scribd Core Team, Full-stack - AdTech)

Company: Scribd

Location: USA

Posted Dec 23, 2024

Scribd is a multinational technology company focused on the written and spoken word across three products: Ever, Scribd, and SlideShare. They deliver knowledge, information, and inspiration to billions of people worldwide through a vast library of content including 200 million documents, 25 million presentations, and 13 million books, audiobooks, podcasts, and magazines. The role of the Senior Engineering Manager of the Scribd Core Team involves leading and growing a talented and successful engineering team, partnering with crossfunctional teams, delivering solutions that enhance the user experience, and maturing adtech capabilities.

Director of Revenue Cycle Management

Company: Osmind

Location: USA

Posted Dec 23, 2024

Osmind is seeking an experienced strategist and hands-on RCM leader to build and scale their RCM operations from the ground up, serving as a cornerstone of their services offering launching in 2025. The role combines strategic leadership with hands-on operational execution to build both onshore and offshore teams focused on maximizing revenue for their provider network while maintaining high-quality standards and compliance.

Sr Manager - Procurement

Company: 1Password

Location: USA

Posted Dec 23, 2024

The text describes a remote opportunity for a Senior Manager of Procurement at 1Password, a SaaS technology or startup company. The role involves strategic procurement management, leading procurement efforts, cost-saving initiatives, and vendor relationship management. The candidate will work with internal stakeholders, collaborate with cross-functional teams, and contribute to the execution of policies that drive cost-effective purchasing and compliance. The role requires strong organizational skills, negotiation and collaboration skills, and proficiency in procurement software and tools. The annual base salary is between $154,000 USD and $208,000 USD for USA-based roles and between $132,000 CAD and $178,000 CAD for Canadabased roles. The company offers health and wellbeing benefits, growth and future opportunities, flexibility and community, and accommodation upon request.

Operational Specialist (Smartsheets or Power App)

Company: Myriad360

Location: USA

Posted Dec 23, 2024

The role involves managing documentation requirements and schedules for strategic initiatives, coordinating resources, creating action plans, and collaborating with cross-functional departments. The objective is to organize feedback from stakeholders, assist with studies assessing organizational change impact, and monitor and analyze user feedback and system performance metrics.

Consumer Insights & Market Research Manager

Company: Monarch Money

Location: USA

Posted Dec 23, 2024

Monarch is a fintech company that provides a product to manage financial life. They have seen rapid growth since their beta launch in early 2021. The company is well-funded by top venture firms and angel investors. They are looking for a Staff or Principal-level Researcher to join their team.

Channel Programs Manager

Company: Pax8

Location: USA

Posted Dec 23, 2024

The Channel Programs Manager is responsible for managing and executing Pax8 hosted programs, including event planning, vendor management, and content creation. The role requires experience in program management, event planning, and technical expertise with webinar and meeting platforms. The ideal candidate should have excellent communication skills, problem-solving abilities, and the ability to work collaboratively with diverse teams.

Sr Manager, Product Design - Channels

Company: 1Password

Location: USA

Posted Dec 23, 2024

1Password is seeking a Senior Product Design Manager to lead a team of designers in growing their MSP Managed Service Provider and distributor partnerships. The role involves exploring opportunities to enhance account information management and establish a key area of the business. The successful applicant will have experience in product design, managing teams, and coaching design teams to reach their full potential.

Machine Learning Engineer New Grad 2023-2025

Company: Quora

Location: USA

Posted Dec 23, 2024

Quora is a remote-first company with a global knowledge-sharing platform, Quora, and a product called Poe, which offers AI language models. They have a culture of transparency, ideasharing, and experimentation. The engineering team works on challenging problems and uses Machine Learning in various parts of the product. They are looking for a Machine Learning Engineer with a passion for learning and improving.

UGC Production Specialist

Company: Monarch Money

Location: USA

Posted Dec 23, 2024

Monarch is a premier financial management platform with rapid organic growth, a passionate team, and well-funded by top venture firms. They are seeking a UGC Production Specialist to lead partnerships with user-generated content creators, ensuring high-quality, impactful content that aligns with their brand objectives.

Account Executive (Mid Market)

Company: Contentsquare

Location: USA

Posted Dec 23, 2024

Contentsquare is a global leader in experience analytics, offering a flexible and scalable platform for understanding digital journeys. They are seeking an Account Executive to drive new business sales in the North America midmarket. The role offers competitive compensation, career development, and a positive work culture.

Account Executive - SMB

Company: Superhuman

Location: USA

Posted Dec 23, 2024

Superhuman is a fast email experience company that aims to shape the future of email communication and productivity. They offer a high-performance mid-market product-led sales motion, with a focus on building a household brand and a worldwide organization. The Account Executive SMB role is an opportunity to land new business with small to medium-sized organizations, close deals with C-level and VP-level decision makers, and build champions. The role requires strong sales skills, experience in a product-led sales motion, and the ability to build relationships and generate pipeline.

Product Insights Analyst

Company: Airbnb

Location: USA

Posted Dec 23, 2024

The text describes a role at Airbnb as a Product Insights Analyst. The role involves performing qualitative and quantitative analysis of community support data and other inbound feedback channels to develop robust, rigorous, and actionable insights. The analyst will influence product and policy teams to take action and make informed decisions based on research to improve the customer experience. The role requires curiosity, investigative skills, and the ability to communicate effectively. The position is remote-eligible and requires a bachelor's degree and 4+ years of experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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