Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Front End Developer

Company: G-P

Location: USA

Posted Dec 10, 2024

GP is a global employment platform that enables customers to expand into 180+ countries. They are looking for a passionate automation expert to design and develop high-performing cloud-based software products using Agile methodologies and modern frameworks. The position offers a competitive compensation and benefits package, as well as opportunities for skill development and innovation.

Senior Product Data Scientist

Company: MyFitnessPal

Location: USA

Posted Dec 10, 2024

MyFitnessPal is seeking a Senior Product Data Scientist to drive product improvements, analyze user behavior, and enhance user retention. The role involves performing large-scale hypothesis testing, statistical analysis, and applying data science to real-world problems. The successful candidate will have a strong background in machine learning, statistics, and data analysis, as well as excellent communication skills.

Business Development Executive

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company seeking a Hub of Innovation, Imagination, and Creativity for an Agency Business Development role. The ideal candidate will have a proven track record of closing new agency business, strong commercial abilities, and a history of autonomously closing high-value business. The role involves prospecting, pitching, and closing while collaborating with other functions of the business. The company offers a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and an awesome parental leave policy.

Provider Network Account Executive II

Company: AmeriHealth Caritas

Location: USA

Posted Dec 09, 2024

AmeriHealth Caritas is seeking a talented and passionate Provider Network Account Executive II to join their team in Eastern North Carolina. The role involves building and maintaining strong provider relationships, ensuring contractual compliance, driving performance improvements, and managing high-impact accounts. The successful candidate will have 5+ years of experience in managed care or health insurance, with expertise in Medicaid, Medicare, and ACA Exchange programs. The position offers a comprehensive benefits package, remote work options, and the opportunity to make a difference in the community.

Associate Data Scientist

Company: Trace3

Location: USA

Posted Dec 09, 2024

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services. They empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate. The company culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business, where employees can grow their career and have fun while doing it. They are headquartered in Irvine, California and employ more than 1200 people all over the United States.

Licensed Claims Team Lead

Company: Cover Genius

Location: USA

Posted Dec 10, 2024

Cover Genius is a Series E insurtech that protects global customers of the world's largest digital companies. They are recognized for their award-winning insurance distribution platform, diverse team, and commitment to social entrepreneurship. The Claims Team Lead role involves managing and mentoring the claims team, ensuring efficient claims handling, and providing an excellent customer experience. The company offers flexible PTO, employee stock options, and social initiatives. The salary range is between $49,000 and $77,000.

Partner Success Manager

Company: Bestow

Location: USA

Posted Dec 10, 2024

Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. They are on a mission to increase financial stability for everyone. Bestow offers a remote, contiguous 48-only hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. The role of Partner Success Manager involves driving end-to-end implementation of new feature deliveries, driving post-sales partner success, supporting proposals, and serving as the key relationship manager with partners.

Product Marketing Manager

Company: Modernhealth

Location: USA

Posted Dec 09, 2024

Modern Health is a mental health benefits platform for employers that offers employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is the fastest female-founded company in the US to reach Unicorn status. The company culture is centered around high empathy and accountability, with a focus on making mental health a strength and priority for all. They are looking for an experienced Product Marketing Manager to drive the success of their products and collaborate with various departments to communicate their value proposition to customers and stakeholders.

AI Data Leader

Company: 1848 Ventures

Location: USA

Posted Dec 09, 2024

The text is about 1848 Ventures, a venture studio focused on B2B SaaS startups powered by data and AI. They aim to transform the SMB market in industries like construction, real estate, hospitality, retail, and restaurants. The company is looking for a thought leader in AI to spearhead the AI and data strategy, ensuring alignment with their strategic vision and operational goals.

General Manager - ProcurementWorks

Company: Tonkean

Location: USA

Posted Dec 10, 2024

Tonkean is a revolutionary process experience platform that enables businesses to create intelligent, personalized automations integrating with any app or system. It democratizes access to innovative technologies, automates low-value tasks, and creates inbox solutions that analyze, prioritize, and route unstructured requests. Tonkean meets employees where they are, eliminating the need for change management and being 100% no-code. The General Manager for ProcurementWorks role involves driving product development, delivery, and implementation, ensuring a seamless experience for enterprise procurement teams.

Offensive Security Lead

Company: CGI Group, Inc.

Location: USA

Posted Dec 09, 2024

CGI Federals is seeking a highly motivated Cybersecurity expert to lead a rapidly growing team of Red Team operators and Application Security Engineers. The position offers collaboration with various technical and management disciplines, remote work, and opportunities for physical red team engagements. The Red Team Director will be responsible for leading ethical hacking and penetration tests of CGI and client environments. The role requires Bachelor's degree in Computer Science or related field, 10+ years of professional experience in cyber security, and proven technical task management experience.

Generative AI Consulting, Director

Company: NTT DATA

Location: USA

Posted Dec 09, 2024

NTT DATA is seeking a Generative AI Director to lead and oversee the delivery of AI projects within the practice, ensuring they meet quality standards and are completed on time and within budget. The role involves developing and implementing strategic plans for the AI practice, mentoring and guiding AI teams, establishing best practices for AI project management, providing technical leadership, and ensuring the technical quality of AI solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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