Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Enterprise Sales Engineer

Company: Chainguard

Location: USA

Posted Dec 09, 2024

Chainguard is a company that specializes in open source software security and cloud native development. They offer a secure by default library of open source software and have built a reputation for being customer-obsessed and intentional in their actions. They are looking for experienced Sales Engineers with experience in container technologies, cloud technology, and cloud security. They offer benefits such as equity, unlimited PTO, and a wellness budget.

Product Manager

Company: Tekmetric

Location: USA

Posted Dec 09, 2024

Tekmetric is seeking a Product Manager to lead the development and growth of their SaaS product for auto repair shops. The role involves defining and prioritizing product features, managing the product backlog, and collaborating with cross-functional teams. The company values entrepreneurship, open-mindedness, and a focus on people and success.

Equipment Branch Operation Manager

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The text describes a role with responsibilities including overseeing operational performance, managing customer satisfaction, driving projects, and ensuring compliance with regulations. The role requires a bachelor's degree in engineering with at least 7 years of experience in the building construction industry. The individual must have strong communication skills, team management abilities, and computer skills including Microsoft Office and AutoCAD.

Construction Manager - Sustainable Infrastructure

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The Construction Project Manager role at Johnson Controls involves managing construction projects, controlling costs, ensuring profitability, and maintaining customer satisfaction. The manager is expected to have a Bachelor's degree in a relevant field, at least 5 years of direct project management experience, and strong communication skills. The role requires travel and proficiency in project management software and financial accounting systems.

HVAC Service Sales Representative

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The HVAC Service Sales Rep plays a crucial role in the growth and profitability of the HVAC Service business. The candidate will focus on selling renewable maintenance agreements, build a referral network, and conduct sales calls to resolve customer needs. They will also develop territory marketing plans, attend trade shows, and represent Johnson Controls professionally.

Senior Product Manager

Company: Miteksystems 2

Location: USA

Posted Dec 09, 2024

Mitek is seeking a Senior Product Manager to lead the development of innovative Check Fraud Detection solutions. The ideal candidate will have strong product management skills, be a good team player, and have experience working with remote teams. The role involves defining product planning, working with internal and external stakeholders, and collaborating with various teams to drive product roadmaps and ensure the product supports the company's overall strategy and goals.

Urology Coder II

Company: Memorial Hermann Health System

Location: USA

Posted Dec 09, 2024

Memorial Hermann is seeking a Certified Coding Specialist to review clinical documentation and apply appropriate ICD10CMCPT4 codes for billing and internal reporting. The ideal candidate must reside in one of the specified states and have a High School Diploma or GED and an Associate Degree in a medical area. They must have one of the required licenses and two years of outpatient coding experience. The position involves assigning codes for diagnoses, treatments, and procedures, following coding compliance policies, and promoting individual professional growth.

HVAC Project Engineer

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The Complex Projects Engineer role at Johnson Controls involves leading a team in designing and executing complex HVAC equipment projects for US customers. The role requires managing project profit and loss, coordinating with various departments, and ensuring project success and customer satisfaction.

Senior Implementation Manager

Company: Abridge

Location: USA

Posted Dec 09, 2024

Abridge is a healthcare technology company that aims to power deeper understanding in healthcare through AI. They offer an enterprise-grade technology that transforms patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. The company is setting industry standards for the responsible deployment of AI across health systems and is a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers.

Senior HVAC Margin Strategy Leader

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The text is about an opportunity to build a future with Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves supporting a multitude of industries, providing mentorship, and coaching sales teams. The position offers a competitive salary, benefits, and opportunities for growth. The employee will work on HVAC Construction sales, provide price levels, and collaborate with leadership. The goal is to increase win rates, optimize product positioning, and improve project strategy.

Customer Service Rep

Company: Omni Interactions, Inc.

Location: USA

Posted Dec 09, 2024

The text describes a contract work opportunity for customer service representatives who will provide support to Fortune 500 companies. The role offers flexible scheduling, competitive earnings, and requires excellent communication skills, problem-solving abilities, and a professional demeanor. The work environment is quiet and secure, with required technology and equipment. The contractual relationship is independent contractor status with Omni Interactions.

Senior Software Engineer, Experimentation

Company: Mozilla

Location: USA

Posted Dec 09, 2024

Mozilla Corporation is seeking a new engineer to join their Nimbus team, which focuses on automated experimentation and feature delivery for all products and platforms. The role involves designing and building robust scalable systems, helping to reimagine content personalization, participating in mentoring, and being accountable for service operation. The candidate should have at least 4 years of professional experience in software engineering, Python or Rust, and experience with API design and development. Mozilla values diversity, equity, and inclusion and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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