Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Account Executive - Large Enterprise (Healthcare)

Company: Sprout Social

Location: USA

Posted Dec 08, 2024

Sprout Social is looking for a highly driven and tech-savvy Account Executive with strong business acumen to join their expanding Large Enterprise sales team. The ideal candidate has experience selling to large enterprise organizations, a proven track record of success, and experience selling to the Healthcare industry. The role offers a competitive on-target earnings (OTE) of $25,000,000 annually, as well as benefits such as insurance, flexible paid time off, high-quality equipment, wellness initiatives, ongoing education and development opportunities, and a growing corporate social responsibility program. The role requires travel to meet with high-potential prospects and critical customers.

Product Marketing Enablement & Content Manager

Company: Appen

Location: USA

Posted Dec 08, 2024

Appen is seeking a Product Marketing Enablement and Content Manager to ensure internal crowd and delivery teams have the necessary knowledge, tools, and resources to deliver exceptional results. The ideal candidate will excel in content creation, management, enabling teams, release communication, training, and technical documentation.

Customer Success Manager - Advertising (Search)

Company: CommerceIQ

Location: USA

Posted Dec 08, 2024

The Role is seeking a Customer Success Manager with expertise in eCommerce advertising to manage and execute advertising campaigns for enterprise clients. The role is result-driven, requiring strong analytical skills and a proactive approach to campaign management. The candidate should have a Bachelor's degree, 5+ years of professional work experience, and experience in running media and advertising engagement with customers in a consulting agency role. The typical base pay range for this role is USD $97,000 - $160,000 per year.

Sales Desk Manager

Company: Praetorian

Location: USA

Posted Dec 08, 2024

Praetorian is seeking a Sales Desk Manager to optimize and streamline deal processes, enabling efficient and profitable deal execution, accelerating deal velocity, and maintaining consistency with overall business objectives. The role involves deal governance and strategy, cross-functional collaboration, pricing and discounting management, policy and compliance oversight, and procurement and risk mitigation. Required qualifications include a bachelor's degree in Finance Business Administration or a related field, 4+ years of experience in a similar role, and a deep understanding of complex deal structures, pricing strategies, and contract negotiations. The position offers a highly competitive salary, an Employee Stock Option Plan, an annual budget for training and certifications, top-tier medical plans, and 401K matching. Praetorian is committed to an inclusive and diverse workforce and does not discriminate based on various protected statuses.

Data Migrations Analyst

Company: Litify

Location: USA

Posted Dec 08, 2024

Litify is a leading legal technology platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. Backed by Bessemer Venture Partners, Litify is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. They are looking for a Data Migrations Analyst to join their Professional Services team to help facilitate the migration of data from legacy systems to Litify.

Vice President of Learning Solutions Sales

Company: Infopro Learning

Location: USA

Posted Dec 08, 2024

The job posting is for a VP of Learning Solutions Sales at Infopro Learning. The role involves driving business growth, engaging senior executives, and collaborating on solutions. The candidate should have 9+ years of sales experience and a proven track record of excellence. The role requires exceptional analytical thinking, active listening, and communication skills. The company offers a supportive collaborative team, opportunity to work with global industry leaders, and a flexible remote work environment.

Highspot Administrator

Company: Workiva

Location: USA

Posted Dec 08, 2024

Workiva is seeking a Highspot Administrator with experience in sales-focused SaaS productivity tools. The ideal candidate will become the primary administrator for their sales content and training tool, Highspot, and work collaboratively with stakeholders to optimize and customize the platform. They will also be responsible for analyzing data, training the sales team, and ensuring alignment with sales strategies and goals.

Senior Backend Engineer - Access Control

Company: Webflow

Location: USA

Posted Dec 08, 2024

Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. They are looking for a Senior Backend Engineer to build and maintain the Roles and Permissions framework and features for customer access control. The role is remote, first-time friendly, and offers competitive compensation, benefits, and wellness programs.

Director of Brand Marketing and Communications

Company: Huckleberry Labs

Location: USA

Posted Dec 08, 2024

Huckleberry is a company that creates life-changing products and experiences using human-centered technology. Their app has received rave reviews and they are rapidly growing, seeking a Director of Brand Marketing and Communications to lead their brand and communications strategy. The role requires strategic thinking, brand building skills, and leadership abilities. The company offers a comprehensive benefits package and is committed to diversity and inclusion.

Senior Customer Success Manager - (Sustainability)

Company: Workiva

Location: USA

Posted Dec 08, 2024

Workiva Senior Customer Success Managers are vital members of the customer-facing team, serving as the primary contact to manage the entire customer lifecycle, emphasizing business outcomes, identifying growth opportunities, and ensuring value realization in high-value named accounts. Their mission is to maximize customers' return on investment (ROI) in the Workiva Platform, building strong relationships with key stakeholders, and serving as a strategic advisor. They will drive widespread adoption through effective onboarding, training, and support.

Senior Director of Channels

Company: SecurityScorecard

Location: USA

Posted Dec 08, 2024

SecurityScorecard is seeking a dynamic Senior Director of Channels to lead and expand their channel strategy during an exciting period of growth. The role requires an experienced leader who can drive high-performance results, foster strong cross-functional collaboration, and deliver meaningful insights to enhance partner relationships and business growth.

Activation Manager

Company: Vonage

Location: USA

Posted Dec 08, 2024

The role of an Activation Manager at Vonage involves building customer relationships, aligning resources with customer activation goals, and developing customer-focused solutions. The manager engages with new customers, performs basic data collection, identifies customer blockers, and serves as a liaison for revenue activation. They must meet annual revenue goals, document customer responses, and work with internal teams to improve processes. The role requires a Bachelor's degree, prior experience, strong interpersonal skills, and analytical skills. Benefits include medical coverage, HSA, income protection, maternity leave, 401k contributions, unlimited discretionary time off, paid volunteer days, tuition reimbursement, a voluntary legal plan, OPEP, and discounted insurance. The role is open to remote candidates in the USA with legal authorization to work.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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