Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Head of Marketing

Company: Paula's Choice Skincare

Location: USA

Posted Dec 02, 2024

The job posting is for a Head of Marketing for North America at Paulas Choice, requiring strong leadership, campaign development, and retail marketing experience. The role involves driving marketing communications strategy, ensuring brand identity, and implementing campaigns across channels.

Manager of Institutional Giving

Company: Code.org

Location: USA

Posted Dec 02, 2024

The job posting is for a Manager of Institutional Giving at Codeorg, responsible for driving contributed revenue through grant proposals, reports, and sponsorship requests. The role involves establishing and maintaining partnerships with grant funders and corporate foundation partners, and identifying new prospects to secure new revenue.

Staff Applied AI Engineer

Company: Lumos

Location: USA

Posted Dec 02, 2024

Lumos is hiring an Applied AI Engineer Tech Lead to develop AI models for access management. The role involves designing and deploying AI agents, collaborating with cross-functional teams, and prioritizing timetovalue. The company values proven track records, proficiency in AI infrastructure, and strong programming skills.

Principal Java Engineer (GCP)

Company: Rackspace

Location: USA

Posted Dec 02, 2024

Rackspace Technology is hiring a Principal Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The role requires a strong background in Java, algorithms, and data structures, with experience in GCP and DevOps.

Staff Software Engineer - Developer Tools, Poe

Company: Quora

Location: USA

Posted Dec 02, 2024

Quora is a remote-first company that aims to grow and share the world's knowledge. The company has a culture of transparency, ideasharing, and experimentation, and is looking for a full-stack engineer to join their team. The role involves developing and maintaining tools to make product developers more efficient, and collaborating with product teams to identify pain points and build solutions.

Engineering Manager - Care Quality

Company: Grow Therapy

Location: USA

Posted Dec 02, 2024

The job posting is for an Engineering Manager position at Grow Therapy, where the candidate will help shape the future of empowering providers to deliver high-quality care. The role involves leading and managing a team of engineers, developing team mentorship and feedback, and growing the team through hiring. The salary range is $217,000 to $256,000 USD, and the company is looking for a passionate and missionaligned engineering leader to make an immediate impact.

Analytics Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

The job posting is for an Analytics Consultant position at SuccessKPI, a fast-growing global company in the analytics space. The role involves leveraging analytics tools to derive business insights, collaborating with clients and internal teams, and working closely with IT and business clients. The company offers a diverse and dynamic culture, career development opportunities, and a range of benefits.

Director of Customer Operations and Collections

Company: InDebted

Location: USA

Posted Dec 02, 2024

InDebted is a company that provides products and solutions to support overdue consumers through debt. They are seeking a Director of Customer Operations and Collections to lead their customer-facing operations in North America and ensure exceptional performance.

Head of DTC

Company: Paula's Choice Skincare

Location: USA

Posted Dec 02, 2024

The job posting is for a Vice President of Direct-to-Consumer (DTC) at Paulas Choice, responsible for leading the strategic vision, customer experience, and revenue responsibilities for the company's digital experiences in North America and Australia. The role requires a problem solver with a customer-first approach, experience in DTC, and leadership skills.

Senior Messaging and Compliance Manager

Company: CareMessage

Location: USA

Posted Dec 02, 2024

CareMessage is a technology nonprofit building a patient engagement platform to improve health equity. The company is looking for a Senior Messaging and Compliance Manager to advise and oversee compliance. The role requires expertise in messaging regulations, including 10DLC and TCPA, and their intersection with healthcare and privacy.

Senior Solutions Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

SuccessKPI is looking for a motivated and customer-focused Solutions Consultant to join their team. The role involves running discovery workshops, partnering with sales teams, and creating customized demos. The company offers a diverse and dynamic culture, career development opportunities, and a fast-growth global company in the rapidly growing analytics space.

Liability Claims Representative

Company: Sedgwick

Location: USA

Posted Dec 02, 2024

Sedgwick is a global industry leader offering a career with a culture of caring, flexibility, and opportunities for growth and development. The company is looking for driven individuals to join their team as a Liability Claims Representative, with a focus on analyzing and processing claims, negotiating settlements, and communicating with clients.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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