Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Strategic OEM Sales Executive Cybersecurity

Company: Quantinuum

Location: USA

Posted Dec 01, 2024

Quantinuum is seeking a Strategic OEM Sales Executive to drive business growth through channel partners. The role involves selling cybersecurity products to globally recognized partners, negotiating deals, and building relationships with C-suite executives.

Senior Product Manager

Company: Crux

Location: USA

Posted Dec 01, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Senior Product Manager to lead the development of innovative data integration products.

Enterprise Account Executive - AI Enablement

Company: Invisible Technologies

Location: USA

Posted Dec 01, 2024

The role is for an Enterprise Account Executive to grow a portfolio of technology enterprise accounts, close deals, and manage sales cycles. The company offers flexible work arrangements, equity plan, and competitive compensation.

Strategic Services Account Lead

Company: Soci Inc

Location: USA

Posted Dec 02, 2024

The Strategic Services Account Lead role is responsible for developing and executing strategic Assist initiatives for key Professional Services customers, ensuring successful project execution, and driving customer growth and satisfaction.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Dec 01, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with both technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful achievement of value and ROI of Grafana's products.

Data Analytics Lead

Company: Lumos

Location: USA

Posted Dec 01, 2024

The job posting is for a Data Analytics Lead at Lumos, requiring 7+ years of experience in a Data Analyst or related role within the SaaS space. The responsibilities include enabling data-based decisions, building data infrastructure, and empowering cross-functional teams. The company values autonomy, data modeling, and prioritizing data projects.

Senior Data Analyst, Experimentation & Growth

Company: Myollie

Location: USA

Posted Dec 01, 2024

Ollie is a company that makes human-grade pet food and is looking for a Sr Data Analyst to join their team. The company is passionate about improving the lives of pets and their parents and is committed to building a team that represents a variety of backgrounds and perspectives.

Product Manager, CX

Company: Oura

Location: USA

Posted Dec 01, 2024

Oura is a growth company that empowers people to take a proactive role in their health by building a non-invasive wearable that provides simplified data insights. They are looking for an experienced Product Manager CX to join their team in the US and help build and optimize their customer support tooling and processes.

Design Director (UX/UI) for Social Impact Design Agency (F/T Remote)

Company: Constructive

Location: USA

Posted Dec 02, 2024

Constructive is a design firm looking for a Design Director with expertise in UX design, visual design, and people management skills. The role involves managing and mentoring a team, collaborating with clients, and producing exceptional design work.

Customer Success Manager

Company: Hypr

Location: USA

Posted Dec 01, 2024

HYPR is a company that helps organizations create trust in the identity lifecycle by providing authentication security solutions. They are seeking a Customer Success Manager to join their growing team and help customers achieve success with their products.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 01, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Senior Manager of Professional Services to lead their Professional Services team, focusing on customer satisfaction and efficient project delivery.

Senior Product Manager - Consumer Insights

Company: Axios

Location: USA

Posted Dec 01, 2024

Axios is hiring a Senior Product Manager to lead Consumer Insights and work with data platform, marketing, and revenue teams. The ideal candidate is a strategic problem solver with expertise in delivering on the strategy of Consumer Insights and Analytics in a customer-centric environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages