Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Staff Rails Developer

Company: 1Password

Location: USA

Posted Dec 01, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Staff Rails Developer to join their team and help them create a safer and simpler digital future for everyone.

Senior Manager, LOA Program

Company: Springhealth

Location: USA

Posted Dec 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Senior Manager to lead the creation and growth of their Leave of Absence Product.

Senior Software QA Engineer

Company: Cisco Meraki

Location: USA

Posted Dec 01, 2024

The text describes the company Cisco Meraki and its mission to connect passionate people to their mission by simplifying the digital workplace. It highlights the company's focus on innovation, diversity, and inclusion, and its commitment to quality and customer satisfaction.

Staff Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 01, 2024

The job posting is for a Staff Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The role involves designing and building technical solutions, working with leadership and engineering teams, and mentoring engineers. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Lead Creative Producer

Company: Samcarthiring

Location: USA

Posted Dec 01, 2024

SamCart is looking for a Lead Creative Producer to elevate their video production efforts and take their marketing content to the next level. The company offers a range of benefits, including unlimited PTO, 401K, and health insurance premiums covered 100.

Vice President, Product Management, ERP Reporting & Data Management Solutions

Company: insightsoftware

Location: USA

Posted Dec 01, 2024

The job description is for a Vice President of Product Management at insightsoftware, responsible for driving the company's product vision and strategy. The role requires a strong leader with experience in product management, ERP expertise, and ability to inspire and coach teams.

GTM Analytics

Company: WorkOS

Location: USA

Posted Dec 01, 2024

WorkOS is a developer platform that helps make apps Enterprise Ready. They are looking for a GTM Analytics hire to collect and analyze data, identify areas for improvement, and collaborate with cross-functional teams to drive growth in their business.

Customer Success Associate

Company: EverQuote

Location: USA

Posted Dec 01, 2024

The job posting is for a Customer Success Associate role at EverQuote, a company that operates the largest online marketplace for insurance shopping in the United States. The role involves handling customer inquiries, building relationships with clients, and providing support to agents. The company is committed to building an equitable, diverse, and inclusive workplace.

Programmatic Account Manager - Political

Company: StackAdapt

Location: USA

Posted Dec 01, 2024

The job posting is for a client services role at StackAdapt, a remote-first company. The job involves working with clients to optimize their campaign performance, identifying upselling opportunities, and providing regular reporting. The company offers a competitive salary, benefits, and a supportive culture.

Employee Engagement and Development Coordinator

Company: Darkhorse Tech

Location: USA

Posted Dec 01, 2024

Darkhorse Tech is a company that provides comprehensive DentalSpecific IT services, with a focus on building relationships with clients and fostering a positive growth-oriented environment. The company is led by CEO Reuben Kamp, who has created a culture of passionate service, team first, growth mindset, excellence, and accountability. The Employee Engagement and Development Coordinator role is responsible for fostering this culture and driving employee engagement, development, and overall satisfaction.

Software Engineer (L2)

Company: Twilio

Location: USA

Posted Dec 01, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a Software Engineer L2 to join their CDXP Engineering team to build and maintain the communications platform used by thousands of customers worldwide.

Director of Partnerships - Ecommerce agencies

Company: Zowie

Location: USA

Posted Dec 01, 2024

Zowie is a company that uses AI to help businesses improve their customer experience. They are looking for a Director of Partnerships to build and scale their partner ecosystem among ecommerce agencies. The company is ambitious, innovative, and values personal accountability and teamwork.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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