Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Manager - EngOps Programs

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for a remote Engineering Operations team member at 1Password, responsible for building and scaling teams, defining vision and strategy, and managing programs. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Lifecycle Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 01, 2024

Eventbrite is looking for an experienced Lifecycle Marketer to evolve their B2B communications and help acquire, engage, and retain event organizers. The role involves building strong relationships with event organizers through engaging event lifecycle updates and education, cross-sells, and upsells, and driving meaningful business impact.

Senior Engineering Manager - Account Management

Company: HubSpot

Location: USA

Posted Dec 01, 2024

HubSpot is looking for an experienced engineering leader to partner with Product and Design peers to define the product roadmap and technical strategy for 67 small teams. The leader will be responsible for the success of their teams, building trust and empathy, and fostering a team culture that encourages autonomy and psychological safety.

Senior Machine Learning Engineer - Growth ML

Company: Reddit

Location: USA

Posted Dec 01, 2024

Reddit is looking for a Machine Learning Engineer to join the Growth ML team. The team focuses on enhancing the user journey and building solutions from the ground up. The role is high-impact and offers opportunities to make a significant impact in Reddits growth and long-term success.

Director - Benefits

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for an Interim Director of Benefits at 1Password, a remote-first company. The role involves leading and maintaining the company's global benefits function, developing and administering competitive benefits strategies, and collaborating with HR, finance, and leadership teams.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Dec 01, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Senior Product Manager - Workflows

Company: Webflow

Location: USA

Posted Dec 01, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Senior Product Manager to lead a team focused on evaluating, designing, building, and scaling Workflows. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and 12 weeks of paid parental leave.

Inclusion and Engagement Partner - GCO & G&A

Company: Dropbox

Location: USA

Posted Dec 01, 2024

Dropbox is looking for an exceptional Inclusion and Engagement Partner to join their team. The ideal candidate will have experience building and driving Inclusion and Engagement strategy, and the ability to collaborate cross-functionally in a fast-paced creative environment.

Senior Manager Growth Operations & Analytics

Company: LearnLux

Location: USA

Posted Dec 01, 2024

The job posting is for a Growth Operations and Analytics team member at LearnLux, a remote-first company that provides workplace financial wellbeing. The role involves creating and managing data and files for client onboarding, designing and executing data reporting initiatives, and developing scalable operational workflows. The company offers a range of benefits, including remote work, medical and dental insurance, and a supportive team culture.

Senior Product Designer

Company: Orum

Location: USA

Posted Dec 01, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for a Senior Product Designer to create user-centered, elegant, and intuitive digital products. The company offers a range of benefits, including flexibility to work anywhere in the US, flexible vacation policy, and meaningful stock options.

Senior Account Executive

Company: Bud Financial

Location: USA

Posted Dec 01, 2024

The job posting is for a sales role at Buds, a company that creates financial data products. The role involves selling the platform to enterprise banks and expanding the company's market share. The job offers competitive salary, benefits, and opportunities for career progression.

Manager Inside Sales

Company: Eventbrite, Inc.

Location: USA

Posted Dec 01, 2024

The job posting is for a Sales Leadership role at Eventbrite, requiring 5+ years of sales experience, 3+ years of sales leadership experience, and a strong track record in sales within the SaaS Technology or Ticketing industry. The role involves managing a team of Senior Account Executives, driving performance, and developing action plans to grow the team's careers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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