Customer Success Jobs in USA

244,139 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Quality Engineer

Company: Bloomerang

Location: USA

Posted Nov 29, 2024

Bloomerang is a company that provides software and services to help nonprofits raise more money and do more good. They are looking for a Senior Quality Engineer to join their team, who has experience in test automation and a passion for quality. The company offers a range of benefits, including health insurance, time off, and a 401k match.

Senior Product Manager, Operate Tools

Company: OpenZeppelin

Location: USA

Posted Nov 29, 2024

OpenZeppelin is a company that specializes in securing blockchain applications and smart contracts. They are looking for a product manager to lead the development of their Operate Tools, which will help developers and companies to securely code, audit, deploy, and operate smart contracts.

Director, Digital Customer Success

Company: Vercel

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Digital Customer Success at Vercel, a company that provides a frontend cloud platform for building and scaling web applications. The role involves leading a global team, partnering with other teams, and ensuring customer success and retention.

Corporate Counsel

Company: Nift

Location: USA

Posted Nov 29, 2024

Nift is a high-growth tech startup looking for a Corporate Counsel to join their team. The company is disrupting performance marketing and is backed by investors who supported Fitbit, Warby Parker, and Twitter. The role involves providing strategic legal guidance and ensuring compliance with relevant laws and regulations.

APAC Business Development

Company: Gauntlet

Location: USA

Posted Nov 29, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are looking for a lead to develop a comprehensive go-to-market plan for the APAC region, focusing on securing high-net-worth individuals, capital providers, and DeFi protocols.

Head of Total Rewards

Company: SeatGeek

Location: USA

Posted Nov 29, 2024

The job posting is for a compensation and benefits expert at SeatGeek, a company that believes in the power of live events and values its employees. The role involves developing a total rewards employee value proposition, managing a team of compensation and benefits experts, and collaborating with HR and finance teams. The company offers a range of benefits, including equity stake, flexible work environment, and unlimited PTO.

Sr. SDR - Sales Development Representative

Company: Casebook PBC

Location: USA

Posted Nov 29, 2024

The job description is for a Sales Development Representative at Casebook PBC, a company that empowers community wellbeing through technology. The role involves identifying and making outreach to organizations in the US and Canada, using a data-driven approach to prioritize and engage prospects, and collaborating with other teams to maximize lead generation potential.

Virtual Clinical Educator

Company: Inizio Engage

Location: USA

Posted Nov 29, 2024

The job posting is for a remote educational support position with a biotechnology company. The job involves providing virtual educational programs to patients and caregivers, and requires a current US RN license, associate's degree or equivalent work experience, and excellent communication and interpersonal skills.

Senior Technical Program Manager

Company: Integral Ad Science

Location: USA

Posted Nov 29, 2024

The job posting is for a Senior Technical Program Manager position at Integral Ad Science. The role involves leading cross-functional teams, managing technology-focused discussions, and driving engineering strategy. The company is looking for someone with experience in technical program management, software development, and data-driven decision making.

Data Analyst

Company: Agero

Location: USA

Posted Nov 29, 2024

The text describes Agero's mission to rethink vehicle ownership experience through data-driven technology, and the job description of a Data Analyst who plays a critical role in driving data-centric initiatives within the organization.

Manager, Business Intelligence

Company: ExtraHop

Location: USA

Posted Nov 29, 2024

The job posting is seeking a Business Intelligence Manager to lead a data reporting team, overseeing team development, roadmap planning, and stakeholder relationships. The role requires strong data engineering and architecture expertise, as well as excellent communication skills.

Software Engineer III - Mendix

Company: Energy Solutions

Location: USA

Posted Nov 29, 2024

Energy Solutions is seeking a senior-level Software Engineer III with Mendix experience to join their Information Systems team. The company focuses on market-based programs to deliver large-scale energy, carbon, and water-use savings. The role involves designing, developing, and maintaining software systems that support the distribution of incentives for clean energy technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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