Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Harvest Expert

Company: Harvest

Location: USA

Posted Nov 27, 2024

Harvest is a software company that helps businesses thrive by providing tools for time management and customer support. The company values its customers and employees, and offers a range of benefits and opportunities for growth.

Benefit Advisor - No Experience necessary!

Company: Globe life: AIL Division

Location: USA

Posted Nov 28, 2024

The job posting is for a Benefits Advisor position at Conexcom, which involves assisting union employees and new members with understanding and signing up for voluntary group benefits. The responsibilities include explaining benefits, developing plans, resolving inquiries, and expanding business reach. The qualifications include previous experience in customer service, ability to build rapport, strong negotiation skills, and excellent communication skills.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Social Media & Influencer Manager

Company: Lumos

Location: USA

Posted Nov 27, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a social media and influencer management expert to join their team and help build out their social media communications and influencer outreach functions.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Senior Product Owner

Company: Horizontal Digital

Location: USA

Posted Nov 27, 2024

The text describes the company Horizontal Digital and its values, highlighting its focus on customer experience, empathy, and innovation. It also outlines the role of a Senior Product Owner, requiring experience in product management, Agile methodologies, and technical skills.

Content Manager

Company: Buildout

Location: USA

Posted Nov 27, 2024

Buildout is a company that provides CRE software products and services to help brokers find and transact properties. They are looking for a Content Manager to guide and develop the content creation process for their brand. The ideal candidate will have a keen eye for detail, be highly creative, and possess excellent knowledge of consumer and content trends.

Product Manager - WhatsApp Messaging

Company: Twilio

Location: USA

Posted Nov 28, 2024

Twilio is a company that is shaping the future of communications, with a focus on innovative solutions and a strong culture of connection and global inclusion. The company is looking for a Product Manager to lead the development of WhatsApp business messaging, with a focus on delivering personalized customer experiences.

Consumer Product Manager

Company: Maximustribe

Location: USA

Posted Nov 27, 2024

The job posting is for a Consumer Product Manager position at Maximus, a mission-driven consumer health company. The role involves owning the post-purchase customer experience, optimizing digital and physical product experiences, and collaborating with marketing and design teams.

Partner Manager - Civil Government

Company: Planet

Location: USA

Posted Nov 28, 2024

The role is for a Partner Development Manager to join the Partnerships team, responsible for building relationships with key partners to accelerate client adoption and value realization. The role requires experience in managing revenue-focused partnerships, ability to work in a remote environment, and strong communication skills.

Enterprise Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 28, 2024

Octopus Deploy is a company that provides Continuous Delivery and GitOps solutions. They have a remote approach-first and a transparent compensation system. The company is looking for an Account Executive to join their team.

Senior Business Data Analyst

Company: Olo

Location: USA

Posted Nov 28, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a Senior Business Data Analyst to join their central analytics team. The role involves developing and maintaining reporting, conducting deep dive analysis, and creating dashboards to visualize key performance metrics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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