Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Customer Success Manager - SMB

Company: 1Password

Location: USA

Posted Nov 25, 2024

1Password is a company that provides a password manager service. They are looking for a Customer Success Manager to join their team. The job involves guiding customers through the onboarding process, providing support, and helping them get the most value from their investment in security and privacy. The company offers a range of benefits, including a competitive salary, comprehensive health coverage, and a generous PTO policy.

Customer Research Advisor

Company: dscout

Location: USA

Posted Nov 25, 2024

Dscout is a platform that empowers companies to uncover critical insights into user needs and behaviors, driving the development of products and services that make a difference. The company is looking for a Research Advisor to join its growing Customer Experience and Research team, who will work collaboratively with clients to design, recruit, and field research projects.

Senior Backend Software Engineer - Platform Security

Company: Teleport

Location: USA

Posted Nov 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for people who are autonomous, security-minded, business-savvy, and professional to join their team.

Associate Commercial Counsel

Company: Array

Location: USA

Posted Nov 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

CX Operations Analyst

Company: Futurhealth

Location: USA

Posted Nov 25, 2024

The CX Operations Analyst will play a pivotal role in supporting customer service operations teams. The individual will be responsible for managing quality analysis, driving self-service and automation initiatives, and tracking performance metrics.

CX Planning & Insights Manager

Company: Futurhealth

Location: USA

Posted Nov 25, 2024

The job posting is for a Customer Experience Planning and Insights Manager role, responsible for driving strategic planning and execution of customer experience initiatives. The role involves leading business forecasting efforts, analyzing data, and collaborating with cross-functional teams. The company offers a comprehensive total rewards package, health and dental insurance, and a fully remote work policy.

Technical Integration Specialist - Data Services

Company: Nextech

Location: USA

Posted Nov 25, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Technical Integration Specialist role provides advanced technical services and support for customers and 3rd party vendors.

Experienced Engineering Manager - Security

Company: Plaid

Location: USA

Posted Nov 25, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own products. They are looking for a dynamic engineering leader to support building secure products and infrastructure for the next phase of growth and innovation.

Digital Campaign Marketing Manager

Company: Rackspace

Location: USA

Posted Nov 25, 2024

The job posting is for a Digital Campaign Marketing Manager who will lead the planning and orchestration of multichannel marketing initiatives, especially digital marketing. The successful candidate will have experience designing impactful integrated marketing campaigns and will work across revenue segments, target markets, and industries to drive engagement and conversion.

Security Compliance Analyst

Company: Figma

Location: USA

Posted Nov 25, 2024

The job description is for a Security Compliance Analyst at Figma, responsible for managing audit certification lifecycles, driving certification roadmaps, and ensuring compliance programs scale with the company's growth. The role requires experience with security compliance frameworks, cloud computing, and cross-functional collaboration.

Senior Product Marketing Manager - AI

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is hiring a Senior Product Marketer to lead the marketing of their AI portfolio. The role involves driving product marketing, planning for product launches, and working with a cross-functional team to showcase the product's value and grow its user base.

Customer Enablement Security Officer

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is seeking a Customer Enablement Security Officer to lead a team of analysts responsible for addressing InfoSec-related customer inquiries. The role involves collaborating with the Security Business Enablement team, supporting various initiatives, and representing InfoSec as a key spokesperson.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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