Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Talent Acquisition Specialist

Company: Cobalt

Location: USA

Posted Nov 25, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Talent Acquisition Specialist to join their team. The job involves full-cycle recruitment, partnering with hiring managers, and managing the recruitment pipeline. The company values diversity and inclusion and offers a range of benefits and perks.

Director of Product - CMS & EMS

Company: Finalsite

Location: USA

Posted Nov 25, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They are seeking a Director of Product for their Content Management System and Enrollment Management System divisions.

Technical Account Manager

Company: EDB

Location: USA

Posted Nov 25, 2024

The Technical Account Manager (TAM) role is responsible for building and maintaining post-sales relationships with large and complex customers. The TAM serves as a trusted technical advisor, ensuring successful implementations and providing technical leadership for customers' major Postgres initiatives.

Sales Development Representative

Company: Kontakt.io

Location: USA

Posted Nov 25, 2024

Kontaktio is a company that creates smart indoor spaces where people can thrive. They have grown rapidly and are now looking for a Sales Development Representative to join their team. The company emphasizes ease of use, simplicity, and scalability, and is committed to delivering fast outcomes and unmatched scalability.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 25, 2024

Workiva is seeking a Staff Frontend Engineer to join their dynamic team focused on building a leading sustainability platform. The role involves leading efforts to elevate the frontend developer experience, mentoring and coaching engineers, and driving the delivery of top-tier solutions.

Senior Director - Talent Development

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is seeking a Senior Director of Talent Development to lead the design and execution of enterprise-wide learning and development initiatives. The role requires a dynamic leader who can collaborate with cross-functional teams to foster a culture of continuous learning and professional development.

Technical Integration Specialist - API

Company: Nextech

Location: USA

Posted Nov 25, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Technical Integration Specialist role provides advanced technical services and support for customer and 3rd party vendor API integrations.

Senior Product Designer I - Operations Hub

Company: HubSpot

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Product Designer position at HubSpot, where you'll work on the Operations Hub product line, focusing on customer experience, design, and innovation. The company values diversity, inclusivity, and growth, and offers a competitive compensation package.

Senior Compensation Analyst

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is looking for a Senior Compensation Analyst to drive compensation programs and policies, with a focus on pay equity and global expansion. The role requires a strong compensation analytics background and experience with equity in a public-traded company.

Account Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage operations, and increase revenue. The company is trusted by barbers in over 3,000 shops globally and is committed to supporting shop owners in bridging the gap between their personal craft and business goals.

Executive Assistant to CMO/CRO

Company: Cobalt

Location: USA

Posted Nov 25, 2024

The job posting is for an Executive Assistant to the CMO and CRO at Cobalt, a company that provides offensive security testing services. The role involves providing administrative and operational support, managing calendars, coordinating meetings, and handling travel and expense reports. The company values diversity and inclusivity and offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Site Reliability Engineer I

Company: Renaissance

Location: USA

Posted Nov 25, 2024

Renaissance is a global leader in preK12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Site Reliability Engineer to join their team, with a salary range of $61,000 to $80,000.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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