Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Site Reliability Engineer

Company: Provision IAM

Location: USA

Posted Nov 25, 2024

Provision IAM is a leading software and services company specializing in Identity and Access Management IAM solutions. They are looking for a Senior Site Reliability Engineer to join their DevOps team, with a focus on automation, reliability, and security.

Growth Associate

Company: Solace

Location: USA

Posted Nov 25, 2024

Solace is a healthcare advocacy marketplace that connects patients and families to experts. As a Growth Associate, you'll develop and execute growth initiatives to drive customer acquisition and retention. Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures, and Torch Capital.

Sales Compensation Analyst

Company: Branch

Location: USA

Posted Nov 25, 2024

Branch is a fintech company that aims to help working Americans grow financially by providing accessible and transparent financial services. The company is committed to building a diverse and inclusive team and offers a range of benefits and perks.

Commercial Project Manager, Professional Services, Specialty Contractors

Company: Procore Technologies

Location: USA

Posted Nov 25, 2024

Procore is looking for a Project Manager to oversee projects that support specialty contractor clients in maximizing the impact of Procore's technology on their operations. The role requires a consultative mindset, strong project management skills, and the ability to work independently.

Customer Support Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Nov 25, 2024

The job posting is for a CX Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and collaborating with the Extended Services team. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Principal Product Manager

Company: Unanet

Location: USA

Posted Nov 25, 2024

The job posting is for a Principal Product Manager position at Unanet, a company that provides Enterprise Resource Planning (ERP) software. The role involves driving the next iteration of Time and Expense functionality, establishing deliverables, and collaborating with engineering teams. The company values customer focus, driven outcomes, and employee ownership.

Data Analyst

Company: American College of Education

Location: USA

Posted Nov 25, 2024

American College of Education is a leader in professional development through its online programs, committed to delivering high-quality, affordable, and accessible education. The college is dedicated to making a positive impact and inspiring its students to do the same.

People Analytics Manager

Company: Dropbox

Location: USA

Posted Nov 25, 2024

The job posting is for a Manager of People Analytics Tableau Dashboards at Dropbox. The role involves designing and maintaining dashboards to support internal customers, managing a team of developers, and driving the strategy for evolving the suite of People dashboards.

Senior Detection Engineer (2nd shift)

Company: Red Canary

Location: USA

Posted Nov 25, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of services, including threat detection and response, and are committed to improving security outcomes for all.

Senior Technical Project Manager

Company: Lastpass

Location: USA

Posted Nov 25, 2024

LastPass is a leader in password and identity management, seeking a Senior Technical Project Manager to lead critical initiatives and projects across multiple areas. The role requires experience in technical project management, Agile/Scrum, and SaaS business model. The company offers a competitive compensation package, flexible work arrangements, and a remote-first culture.

Director - Go To Market Systems & Data

Company: Sprout Social

Location: USA

Posted Nov 25, 2024

Sprout Social is looking for a seasoned leader to head their GTM Systems and Data function. The role involves overseeing the development, implementation, and maintenance of systems and processes that support their go-to-market efforts. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Senior Data Manager

Company: ClinChoice

Location: USA

Posted Nov 25, 2024

ClinChoice is a global full-service CRO searching for a Senior Data Manager Consultant to join one of their clients. The role involves leading data management activities, providing expertise, and ensuring compliance with client quality standards and regulatory guidelines.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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