Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Staff Product Designer, Core Experiences, Compliance

Company: Gusto

Location: USA

Posted Nov 22, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and offers competitive compensation packages with a strong emphasis on equity-based compensation ownership.

Senior Product Designer

Company: interface.ai

Location: USA

Posted Nov 22, 2024

Interfaceai is a specialized AI provider for banks and credit unions, offering a unified banking experience through voice chat and employee-assisting solutions. They are seeking a Senior Product Designer to shape the user experience of their digital products.

Vice President, Product Management, Equity Management

Company: insightsoftware

Location: USA

Posted Nov 22, 2024

The job description is for a Vice President of Product Management Equity Management at insightsoftware. The role involves driving the product vision and strategy for the Equity Management Product Pillar, overseeing the entire product lifecycle, and accelerating the growth of current and future products.

Associate Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for an Associate Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role involves performing administrative and support activities to facilitate the efficient operation of the organization.

Technical Writer

Company: LINQ

Location: USA

Posted Nov 22, 2024

The company LINQ is a national innovative software company that provides solutions for K12 education administration. They are looking for a Tech Writer to join their Documentation and eLearning Services team. The role involves creating user-friendly documentation, collaborating with product teams, and supporting quality assurance.

Senior Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Sr People Services Delivery Manager

Company: Turnitin, LLC

Location: USA

Posted Nov 22, 2024

Turnitin is a global organization that provides innovative solutions for education. The company is committed to promoting honesty, consistency, and fairness across all subject areas and assessment types. The job description for the Senior People Service Delivery Manager role involves leading a team, providing guidance and support, and ensuring compliance with company policies and procedures.

Analytics Engineer

Company: AirGarage

Location: USA

Posted Nov 22, 2024

AirGarage is a startup that aims to repurpose parking spaces for other uses, and is looking for a data engineer to help build its analytics system. The company is backed by top investors and has a competitive salary and benefits package.

Grant Writer

Company: Magnet Forensics

Location: USA

Posted Nov 23, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a skilled Grant Writer to identify and procure grant awards for public safety customers.

Customer Support Specialist

Company: Cision

Location: USA

Posted Nov 22, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Senior Data Scientist I, Membership Experience

Company: Raya

Location: USA

Posted Nov 22, 2024

Raya is a technology company looking for a Senior Data Scientist to generate actionable insights. The ideal candidate has 3+ years of experience in data science and is proficient in Python, SQL, and data transformation tools. The company offers a range of benefits, including comprehensive medical and dental coverage, equity-based employment, and unlimited vacation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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