Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Technical Services Representative

Company: Nextech

Location: USA

Posted Nov 22, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and providing competitive pay, benefits, and opportunities for growth. The company is an equal opportunity employer with a commitment to diversity, and offers a range of job opportunities, including software engineering, finance, accounting, and customer support.

Senior Customer Success Operations Manager

Company: Vercel

Location: USA

Posted Nov 22, 2024

Vercel is looking for a Senior Customer Success Operations Manager to drive retention and expansion efforts. The ideal candidate will have a high level of integrity, ambition, and problem-solving skills.

Senior Counsel

Company: Clipboard Health

Location: USA

Posted Nov 22, 2024

The role requires a lawyer with a wide range of legal experience, expertise in data privacy and cyber security, and ability to work efficiently and strategically. The responsibilities include collaborating with sales, providing practical advice on transactional data privacy and cybersecurity matters, and contributing to legal strategy and day-to-day management of pending litigation and investigations.

Cash Accountant

Company: Roofstock

Location: USA

Posted Nov 22, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has a talented team, has raised $240 million in Series E funding, and has offices in California, Texas, and New York. They are looking for a Cash Accountant to join their team, with a strong focus on cash management, accounting, and financial reporting.

People Operations Data Specialist

Company: Shippo

Location: USA

Posted Nov 22, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. They are seeking a People Operations Data Specialist to join their team, focusing on data accuracy and systems management. The role involves managing data entry, HRIS administration, data quality audits, and reporting and metrics.

Director - Sales Enablement

Company: brightwheel

Location: USA

Posted Nov 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced sales enablement leader to develop and execute sales enablement strategies and programs.

Associate Director - Publisher Partnerships

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is seeking an experienced dealmaker to help develop their content strategy and identify new publishing partnerships.

Senior Engineering Manager - Compute

Company: Reddit

Location: USA

Posted Nov 22, 2024

The Compute organization is looking for candidates with experience in deployment platform and infrastructure to expand their engineering management. The role involves building and maintaining complex software for Reddit's cloud compute production environment.

Senior Product Researcher

Company: G-P

Location: USA

Posted Nov 22, 2024

The company GP is seeking a Senior Product Researcher to conduct user research and help shape the understanding of their users' needs, motivations, and behaviors. The role involves leading and conducting user research, defining and executing impactful research, and presenting findings to stakeholders.

Head of GTM

Company: Elicit

Location: USA

Posted Nov 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a salesperson to write and scale the enterprise playbook for AI research, define the enterprise product process and pricing, and be the voice of researchers in the product roadmap.

Staff Product Manager - App Ads

Company: Reddit

Location: USA

Posted Nov 22, 2024

Reddit is seeking a product owner for their App Promotion Advertising efforts. The role involves developing the vision, strategy, and roadmap for the area, working closely with cross-functional teams, and driving the success of the app promotion on Reddit's platform.

Director - Strategic Accounts

Company: Kalepa

Location: USA

Posted Nov 22, 2024

Kalepa is a VC-backed startup looking for a Director of Strategic Accounts to help spearhead commercial growth and secure new relationships with leading US insurers. The company is transforming the commercial insurance industry with its AI Copilot platform, which empowers underwriters to make smarter decisions. The role requires 10+ years of enterprise sales experience, with a focus on driving new logo sales and expanding existing relationships.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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