Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Agreement Specialist

Company: ClinChoice

Location: USA

Posted Nov 22, 2024

ClinChoice is a global full-service CRO searching for an Agreement Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Nov 22, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Backend Senior Software Engineer- Technical Lead II - AI

Company: HubSpot

Location: USA

Posted Nov 22, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is looking for a Backend Software Engineer with a passion for AI to join their team. The job requires a strong senior engineer with experience leading small teams, open to experimentation, and a customer-centric attitude.

Agreement Associate

Company: ClinChoice

Location: USA

Posted Nov 22, 2024

ClinChoice is a global full-service CRO searching for an Agreement Associate to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Senior Strategic Account Manager - Enterprise

Company: Loyal

Location: USA

Posted Nov 22, 2024

The Senior Strategic Account Manager is responsible for building deep consultative relationships with clients to maximize the effectiveness of Loyals products. The role requires an individual who is strategic, detail-oriented, and able to work in a fast-paced environment.

Staff Mobile Engineer (Native Mobile Automation)

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is seeking a highly experienced Staff Software Engineer to lead their efforts in designing and implementing enterprise-level automation frameworks, driving strategic quality initiatives, and ensuring software meets the highest standards of quality and reliability.

Director of Safety and Fleet

Company: Sunnova

Location: USA

Posted Nov 22, 2024

Sunnova is an adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. They are seeking a Director of Safety and Fleet to build and scale their national safety program and fleet operations.

Staff Software Engineer - User Foundation

Company: Airbnb

Location: USA

Posted Nov 22, 2024

Airbnb is seeking a highly skilled engineering leader to build a companywide user-centric platform. The role involves designing and building large-scale production systems, working with cross-functional partners, and leading a team of engineers.

Paid Advertising Manager - Motley Fool Money

Company: The Motley Fool

Location: USA

Posted Nov 22, 2024

The Motley Fool is a company that provides investment recommendations and personal finance guidance. They are looking for a Paid Advertising Manager to own direct response affiliate marketing budgets for various personal finance verticals. The role involves campaign management, strategy, ad copy and creative development, budget management, data analysis, testing and conversion rate optimization, and cross-team collaboration.

Staff Data Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 22, 2024

Reddit is looking for a Data Engineering lead to accelerate their datacentric culture. The successful candidate will develop infrastructure and deliver tools to enable datadriven decisionmaking, and will play a critical role in making Ads data more accessible across Reddit.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Nov 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 22, 2024

Warp is hiring a Growth Marketing Lead to lead paid marketing, lifecycle marketing, and partnerships. The role requires an entrepreneurial mindset and self-directed style. The company is looking for someone with 7+ years of experience in growth demand generation or performance marketing, with a strong focus on the developer audience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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