Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Principal Program Engineer

Company: Bixal

Location: USA

Posted Nov 22, 2024

Bixal is a consulting company that is hiring a Principal Program Engineer to work on software development projects. The job requires experience in leadership, software engineering, and working with federal agencies. The company offers competitive benefits and a positive work environment.

Senior Sales Executive - Midwest

Company: Loyal

Location: USA

Posted Nov 22, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The ideal candidate will have 5+ years of experience in enterprise software sales, specifically within the SaaS and digital health sectors, and will be able to navigate complex sales processes and close deals with senior executives.

Associate Product Support Specialist

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services to help commercial real estate brokers find and transact properties. They are looking for a Product Support team member to provide timely and efficient assistance to customers. The role requires strong communication and problem-solving skills, and a passion for helping customers and building relationships.

Senior Manager - Customer Demand Email Team

Company: HubSpot

Location: USA

Posted Nov 22, 2024

HubSpot is looking for a Senior Manager to lead the Customer Demand Email Team. The team will manage a team of marketers building customer-facing demand automation to innovate on a more dynamic proactive approach to customer sales.

Licensed Insurance Agent

Company: Lodgify

Location: USA

Posted Nov 22, 2024

Lodgify is a fast-growing company in the vacation rental industry, seeking a Licensed Insurance Sales Agent to sell insurance-related products to customers. The role involves upselling Lodgify's Damage Protection Product, developing a comprehensive understanding of the product, and providing personalized recommendations to customers.

Billing Customer Experience Associate

Company: Osmind

Location: USA

Posted Nov 22, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are seeking a Billing Customer Experience Associate to join their growing Customer Experience team.

Finance Transformation Manager

Company: Kraken

Location: USA

Posted Nov 22, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Nov 22, 2024

The job posting is looking for a creative and commercially-minded individual to join their dynamic team. The role involves crafting content, leading demonstrations, and partnering with sales and creative teams to showcase the value of Runway to enterprise prospects and customers.

Engineering Manager

Company: Orum

Location: USA

Posted Nov 22, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for an Engineering Manager to lead and mentor a team of engineers. The company values diverse perspectives and is committed to adding to its diverse team.

Senior Manager - Business Development

Company: 1Password

Location: USA

Posted Nov 22, 2024

The job posting is for a Sr Manager of Business Development at 1Password, a remote-first company. The role involves leading the Commercial and Enterprise BDR teams, driving growth, and fostering a culture of excellence. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Solutions Consultant

Company: Nava

Location: USA

Posted Nov 22, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking an experienced Benefits Consultant to join their team as a Solutions Consultant. The role involves supporting the Sales team by engaging with prospective clients, presenting solutions, and ensuring benefit programs align with client goals.

Senior Manager - Software Engineering

Company: Red Canary

Location: USA

Posted Nov 22, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a range of benefits, including a 100 paid plan option for medical, dental, and vision, as well as flexible work environment and paid parental leave.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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