Customer Success Jobs in USA

244,198 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Manager - Technical Program Management (Guest & Host Tech)

Company: Airbnb

Location: USA

Posted Nov 22, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, with a focus on inclusiveness, sustainability, and adaptability.

Omnichannel Advertising Project Manager

Company: Digital Yalo

Location: USA

Posted Nov 22, 2024

The text describes a company called Yalo that is hiring a Project Manager. The role involves managing multiple projects, collaborating with team members, and ensuring projects are completed on time and within budget. The company values diversity, creativity, and individuality, and offers a range of benefits.

VP - Enterprise Data Sales

Company: Predactiv

Location: USA

Posted Nov 22, 2024

Predactivs DaaS team is seeking a VP Enterprise Data Sales to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Senior Data Product Manager

Company: Embroker

Location: USA

Posted Nov 22, 2024

The Senior Product Manager Data is a key role that works collaboratively across the organization and with customers to deliver market competitive compelling and differentiated commercial products. The role is responsible for the development and enhancement of a specific application or suite of applications.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Development Coordinator

Company: One League

Location: USA

Posted Nov 22, 2024

One League is a global education institution offering a 2 Year MBA program with scholarships. They are recruiting a Development Coordinator to advance fundraising efforts and support the global scholarship fund.

Director of Product Management - Protocol

Company: Polygon Labs

Location: USA

Posted Nov 22, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The company is looking for a Director of PM to build the technology and ecosystem for their protocol team. The role requires a strong understanding of the crypto space, ability to gather and use data, and strong communication skills.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Nov 22, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Business Operations Manager

Company: Celerion

Location: USA

Posted Nov 21, 2024

Celerion is committed to swift clinical research and is hiring a Business Operations Manager to support the development of lifesaving treatments. The role requires a high level of leadership, scientific background, and relationship building skills.

Cloud Operations & Support Engineer - SRE

Company: Docebo

Location: USA

Posted Nov 21, 2024

The job posting is for a Cloud Operations and Support COampS Engineer position at Docebo, a fast-growing SaaS company. The company is looking for someone to manage the operational health of their learning platform, solve critical customer-facing issues, and work with a globally deployed COampS team. The job requires previous experience with infrastructure management and operations, good working knowledge of Linux and Docker, and experience with AWS Cloud services.

VP of Marketing

Company: Rarible

Location: USA

Posted Nov 21, 2024

Rarible is seeking a VP of Marketing to lead the development and execution of a long-term marketing strategy, aligning with the company's vision and growth objectives. The ideal candidate should have a track record of driving revenue growth and scaling marketing efforts across various channels, with expertise in brand growth and product marketing.

Enterprise Senior Customer Success Manager

Company: Kasada

Location: USA

Posted Nov 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a customer success manager to join their team, who will be responsible for enabling seamless operation of their platform, advising key customer stakeholders, and driving strategic plans to build on customer requirements.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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