Customer Success Jobs in USA

244,198 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Associate - New & Growth Business

Company: Axios

Location: USA

Posted Nov 21, 2024

Axios is hiring a Senior Associate Client Partnerships to join their East Coast advertising team. The role requires superior communication skills, ability to understand partner business priorities, and develop creative solutions. The company offers a range of benefits, including 401k, robust health insurance, and generous vacation policy.

Director, Revenue/GTM Enablement

Company: EDB

Location: USA

Posted Nov 21, 2024

The job posting is for a Director of Revenue GTM Enablement position at EDB, requiring at least 8 years of experience in sales enablement, business development, or related roles. The role involves building a world-class sales and partner enablement program, conducting market analysis, developing sales training programs, and creating sales collateral. The job offers a competitive compensation package, including a base salary, annual variable bonus, and equity.

Cyber Security Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Nov 21, 2024

The job posting is for a cybersecurity consultant position at Crosslake, a company that supports changemakers and helps them buy, build, and run better technology. The role involves working with private equity and portfolio company clients to apply an information security vision and strategy, and assisting in leading enterprise-wide cybersecurity operations teams and processes.

Internal Content & Enablement Specialist, People Tech

Company: Pinterest

Location: USA

Posted Nov 21, 2024

The job posting is looking for an experienced Content Manager to join the People team. The ideal candidate is passionate about making a global impact and has strong communication and writing skills. The role involves creating and managing content, collaborating with cross-functional teams, and ensuring the content is relevant and accurate.

Reals Manager: Public Sector

Company: GitLab

Location: USA

Posted Nov 21, 2024

The Renewals job family delivers value and business outcomes by specializing in customer retention. The role aims to deliver predictable and efficient renewals through proactive management of the customer lifecycle.

Design Sourcer

Company: OpenAI

Location: USA

Posted Nov 21, 2024

OpenAI is a company that aims to build safe artificial general intelligence (AGI) to benefit humanity. They are looking for a Design Sourcer to identify and engage exceptional design talent for their Product and Communications Design teams.

Financial Operations Lead

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services and improve the customer experience. The company is committed to diversity and inclusion and offers a range of benefits and perks to its employees.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Onboarding Specialist

Company: Automox

Location: USA

Posted Nov 21, 2024

Automox is seeking an Onboarding Specialist to join their Customer Experience team. The role requires a self-motivated individual with experience in IT and SaaS software. The company offers a competitive salary, equity, and benefits, and is committed to diversity and inclusion.

Account Executive

Company: Pax8

Location: USA

Posted Nov 21, 2024

The Account Executive AE generates leads, uncovers opportunities, and drives sales for strategic accounts. They align with accounts, identify cross-sell opportunities, and work with internal sales reps to accommodate requests. The AE creates and presents persuasive sales proposals to customers to encourage sales and repeat business.

Head of Travel & Expenses

Company: Dropbox

Location: USA

Posted Nov 21, 2024

Dropbox is seeking a Head of Travel amp Expenses to lead and drive innovation across their global Travel Expense and Corporate Card operations. The role combines strategic leadership, vendor and partnership management, travel program optimization, virtual first support, expense operations and compliance, reporting and analysis, and training and support.

Team Leader - Player Support

Company: PTW

Location: USA

Posted Nov 21, 2024

The job posting is for a Team Lead position in the Player Support department, requiring a dynamic and motivated manager to cultivate relationships, ensure company principles are adhered to, and deliver excellent customer service. The ideal candidate will be engaging, personable, and results-oriented, with experience in a similar role and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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