Customer Success Jobs in USA

244,198 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 21, 2024

Warp is looking for a Growth Marketing Lead to lead paid marketing, lifecycle marketing, and partnerships. The role requires an entrepreneurial mindset and self-directed style. The company offers competitive base salary and meaningful equity.

Senior Software Engineer, Orbits R&D

Company: Planet

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Software Engineer position at Planet, a company that specializes in Earth Observation satellites. The role involves working on a small team to design and architect software solutions for managing Flight Dynamics and Mission Planning needs for the company's diverse fleets of satellites.

Senior Engineering Manager, Platform

Company: Grow Therapy

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Engineering Manager position at Grow Therapy, responsible for leading a team of engineers to drive architecture forward, ensuring reliability, efficiency, and adaptability. The role requires strong experience in software engineering and team leadership, with a salary range of $218,000 to $285,000.

Partner Support Representative

Company: Taskrabbit

Location: USA

Posted Nov 21, 2024

The job posting is seeking a Partner Support Representative to handle partner queries, provide assistance to users, and maintain high standards of service. The ideal candidate has a minimum of 2 years of customer service experience and should be tech-savvy, adaptable, and passionate about delivering exceptional service.

Senior Customer Insight Analyst

Company: Prizepicks

Location: USA

Posted Nov 21, 2024

PrizePicks is a fast-growing sports company looking for a skilled Analyst to join their Customer Insights team. The role involves working with large datasets to analyze customer behavior, consumer trends, and market factors to inform long-term strategy. The company offers a competitive compensation package, flexible PTO, and opportunities for growth and career development.

Senior Project Manager

Company: Smartwires

Location: USA

Posted Nov 21, 2024

Smart Wires is looking for a Senior Project Manager to work on deploying their technology in major utilities substations. The role requires a blend of relationship management, planning, execution, and organizational skills to achieve outstanding results. The company develops innovative technologies to advance the delivery of electricity and is committed to diversity and inclusivity.

Developer Success Engineering Manager

Company: WorkOS

Location: USA

Posted Nov 21, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role of the Developer Success Engineering team is critical to the customer experience, and the manager will help drive an amazing developer experience.

Senior QA Automation Engineer

Company: Carewell

Location: USA

Posted Nov 21, 2024

Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. They are looking for a Sr QA Automation Engineer to lead their quality assurance efforts and contribute to creating impactful solutions for caregivers and their unique challenges.

Technical Business Intelligence Analyst

Company: BryceTech

Location: USA

Posted Nov 21, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is an Equal Opportunity Employer and offers a range of benefits to its employees.

Product Manager

Company: Figma

Location: USA

Posted Nov 21, 2024

Figma is hiring product managers who are collaborative, self-starters, and thrive on solving hard problems. The role involves identifying opportunities, conducting market research, and driving execution of product strategy. The company values growth and encourages learning and development.

Senior Technical Writer

Company: AppOmni

Location: USA

Posted Nov 21, 2024

AppOmni is seeking a senior technical writer to join their collaborative team. The role involves creating product support documentation for a cutting-edge SaaS security application. The ideal candidate will have experience in tech writing, SaaS products, and documenting APIs and SDKs.

Product Marketing Manager – Marketplace

Company: Fieldnation

Location: USA

Posted Nov 21, 2024

The role of Product Marketing Manager at Field Nation is critical for ensuring the success of product launches and driving revenue. The job requires exceptional writing, communication, and presentation skills, as well as the ability to work independently and collaboratively.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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