Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Channel Sales Manager

Company: Canonical

Location: USA

Posted Nov 20, 2024

Canonical is looking for a Senior Partner Manager Americas Channel to grow its channel sales team and capitalize on rapidly growing demand from channel partners. The role requires a mix of farming and hunting capabilities, and the successful candidate will be responsible for achieving assigned annual growth quotas.

Tier 2 - Member Support Advocate

Company: PadSplit

Location: USA

Posted Nov 20, 2024

PadSplit is a pioneering real estate platform committed to providing affordable housing accommodations. They are looking for a senior member of the Customer Experience organization to handle complex customer support escalations.

Director of Professional Sales Training & Enablement

Company: Nutrafol

Location: USA

Posted Nov 20, 2024

The job posting is seeking a Director of Professional Sales Training and Enablement to join the team. The ideal candidate will have excellent communication skills, experience in creating training content, and a deep understanding of sales enablement. The role involves designing and implementing sales enablement strategies, developing training modules, and overseeing ongoing training programs.

Senior Program Manager Microsoft Security

Company: Pax8

Location: USA

Posted Nov 20, 2024

The Senior Manager of Microsoft Security Programs in the Americas is responsible for driving Pax8's Microsoft Security revenue by supporting dedicated Microsoft resources and executing sales strategies to manage the pipeline effectively. The role also involves increasing participation in Microsoft Programs, managing all Microsoft Security Program strategies, and cultivating Pax8's relationship with the Microsoft Security Business team.

Software Development Engineer in Test

Company: Saga Education

Location: USA

Posted Nov 20, 2024

Saga Education is a nonprofit organization that provides high-impact tutoring to students. They are looking for a Software Development Engineer in Test (SDET) to join their team. The role involves designing and implementing automated tests, collaborating with cross-functional teams, and ensuring the quality and reliability of software products.

Account Executive - SaaS Sales

Company: Bluesight

Location: USA

Posted Nov 20, 2024

Bluesight is a high-growth healthcare information technology company seeking a motivated Account Executive to drive revenue growth in the hospital pharmacy market. The role requires a sales hunter with experience selling B2B SaaS products and strong meeting presence and presentation skills.

Sr. Product Manager

Company: MyFitnessPal

Location: USA

Posted Nov 20, 2024

The job posting is for a Sr Product Manager at MyFitnessPal, responsible for creating engaging experiences to help customers reach their health and wellness goals. The role requires 6+ years of experience in product management, leading high-velocity squads, and making data-driven decisions. The company offers a competitive salary range of $135,000 to $170,000 and a range of comprehensive benefits.

Business Development Manager - Healthcare

Company: Coforma

Location: USA

Posted Nov 20, 2024

Coforma is looking for a Business Development Manager to join their growing team. The ideal candidate will have experience in business development, proposal management, and building strategic relationships. The role involves implementing Coforma's growth strategy, building relationships, and executing the overall business strategy.

Senior Software Engineer - Billing & Expansion Team

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to lead initiatives in pricing, licensing, and billing infrastructure. The company offers competitive salary, equity, and benefits packages.

Director, Product Marketing - New Audiences

Company: Figma

Location: USA

Posted Nov 20, 2024

Figma is looking for a leader to join their Product Marketing team. The role involves overseeing product areas, gotomarket strategy, and building the marketing foundation. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Customer Success Manager

Company: Perforce

Location: USA

Posted Nov 20, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Customer Success Manager to join their team, who is customer-focused, experienced in managing and growing customer accounts, and has a high level of empathy. The company is passionate about helping enterprises use data to accelerate data-driven transformation and is committed to being an equal opportunity employer.

Project Manager- Strategic Growth Initiatives

Company: Blend360

Location: USA

Posted Nov 20, 2024

BLEND360 is a forward-thinking company seeking a project manager to lead strategic efforts and improve customer experience. The ideal candidate will be adaptable, a strong problem solver, and able to work on multiple initiatives simultaneously.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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