Customer Success Jobs in USA

244,277 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Software Engineer, .NET Desktop Tools

Company: Kibeam, Inc.

Location: USA

Posted Nov 19, 2024

Kibeam is an edtech startup developing a novel AI-enabled handson technology to tackle the global literacy crisis. They are seeking a NET developer and motivated Software Engineer to join their dynamic remote team and help shape the future of learning.

Strategic Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Nov 19, 2024

WordPress VIP is looking for a strategic senior Customer Success Manager to help drive adoption, value realization, and retention among their key enterprise accounts. The role requires experience with enterprise customers, technical expertise, and strategic thinking.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Nov 19, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Washington DC. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Director, Client Experience

Company: Unlockhealth

Location: USA

Posted Nov 19, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by combining the best teams to help clients live their mission. The company is looking for a Director Client Experience Web Direct Manager to oversee the client experience team and manage client relationships.

Clinical Educator

Company: Agape Care Group

Location: USA

Posted Nov 19, 2024

Agape Care Group is seeking a Clinical Educator RN to join their team. The role involves facilitating new hire orientation, providing ongoing education, and identifying learning needs of staff. The company offers great benefits, including tuition reimbursement, paid time off, and professional development opportunities.

Director of Site Reliability and Cloud Infrastructure

Company: Prompt

Location: USA

Posted Nov 19, 2024

The job posting is seeking a Director of Site Reliability and Cloud Infrastructure to join the team. The role involves hands-on infrastructure management, vendor collaboration, team building, and leadership. The ideal candidate should have experience in cloud infrastructure and site reliability, as well as strong leadership and communication skills.

Content Manager

Company: WillowTree

Location: USA

Posted Nov 19, 2024

The job posting is for a Content Manager at Fuel iX, a company that offers a platform for generative AI and intelligent experiences. The role involves developing and executing a comprehensive content marketing strategy, creating and managing diverse content assets, and collaborating with cross-functional teams. The company offers a great culture, opportunities for growth and development, and a competitive salary.

Senior Technical Account Manager

Company: Rye

Location: USA

Posted Nov 20, 2024

RyeRye is a startup that enables companies to sell products on their own site or app without managing inventory or fulfilling orders. They are looking for a Senior Technical Account Manager to join their team and own the post-sales customer relationship.

Staff Backend Engineer

Company: Bestow

Location: USA

Posted Nov 19, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Board Certified Behavior Analyst

Company: Journey ABA

Location: USA

Posted Nov 19, 2024

The company Journey Autism and Behavioral Care Centers is seeking a BCBA to join their team. The job description includes conducting assessments, developing treatment plans, and supervising behavior technicians. The company offers competitive compensation, benefits, and professional development opportunities.

Premium Onboarding Partner

Company: Doordashusa

Location: USA

Posted Nov 19, 2024

DoorDash is looking for a Premium Onboarding Partner to partner with their highest value merchants, providing a best-in-class onboarding experience. The successful candidate will build long-lasting relationships with merchants, work with account owners, and own a book of business.

Senior Compensation Analyst

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people. The company is looking for a Compensation Analyst to assist in the development and implementation of compensation programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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