Customer Success Jobs in USA

244,301 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Talent Mobility Program Manager

Company: HubSpot

Location: USA

Posted Nov 19, 2024

HubSpot is looking for a Senior Talent Mobility Program Manager to support the company's mobility function. The role involves working with the Director of Talent Mobility, HR managers, and external vendors to manage global mobility policies and processes.

Business Development Manager

Company: Jefferson Wells

Location: USA

Posted Nov 19, 2024

The Business Development Manager role at Jefferson Wells involves building and managing a market territory, securing new business, and developing a pipeline of opportunities. The ideal candidate should have experience in finance and accounting, strong sales skills, and a consultative approach.

Sr. Director - Sales Operations

Company: Cision

Location: USA

Posted Nov 19, 2024

Brandwatch is seeking a Head of Sales Operations to lead sales operations and drive sales performance optimization. The ideal candidate will embody Revenue Operations principles, focusing on creating sustainable customer impact, driving revenue, and fostering cross-functional collaboration.

Head of Global API Sales

Company: Vonage

Location: USA

Posted Nov 19, 2024

The Head of Global API Sales will lead the global API sales organization, driving revenue growth and reinforcing Vonage's position as a market leader in the API and CPaaS spaces.

Lead Software Engineer - Full Stack

Company: Nuna

Location: USA

Posted Nov 19, 2024

The job posting is for a senior software engineer position at Nuna, a company that builds data platforms and applications for the healthcare industry. The role involves building products that change the dynamics of the healthcare industry, owning the technical success of a contract performance application, and mentoring junior engineers. The company offers a competitive salary range of $188,000 to $230,750, as well as benefits and equity participation.

Director, Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Customer Assurance Manager

Company: Optimaldynamics

Location: USA

Posted Nov 19, 2024

Optimal Dynamics is a high-growth company that aims to automate and optimize the logistics industry through advanced analytics. They are looking for a Success Assurance Manager to ensure customer success and drive product adoption.

Senior Product Designer II - AI Agents

Company: HubSpot

Location: USA

Posted Nov 19, 2024

The job posting is for a Senior Product Designer position at HubSpot, where the candidate will work on the AI Components product area. The role requires strong opinions, autonomy, and the ability to thrive in an environment where change is inevitable. The company values diversity and inclusivity, and encourages candidates from underrepresented groups to apply.

Principal Product Manager - Payroll Integrations

Company: Deputy

Location: USA

Posted Nov 19, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are hiring a Product Manager to lead the development of their Payroll product, requiring 12+ years of experience in Product Management, prior experience in Payroll, and a strong understanding of technology.

Lead Actuary

Company: Nuna

Location: USA

Posted Nov 19, 2024

The job posting is for a role at Nuna, a health technology company, to support the development of tools for value-based care. The candidate will help build features in Nuna's platform, support implementation of customer programs, and leverage actuarial expertise to make recommendations.

Principal HR Business Partner

Company: Affinity

Location: USA

Posted Nov 19, 2024

The job posting is for a Principal HRBP role at Affinity, a company that values its employees and offers a range of benefits. The role involves coaching and consulting with people managers, optimizing strengths and capabilities, and championing employee engagement. The company is looking for a strategic thinker with HR experience and a passion for creative people initiatives.

Technical Program Manager

Company: Automox

Location: USA

Posted Nov 19, 2024

Automox is seeking a Technical Program Manager to lead complex projects, drive business operational efficiencies, and contribute to architectural design decisions. The company values a one-team mentality, encourages collaboration, and offers a competitive salary, equity, and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages