Customer Success Jobs in USA

244,301 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Technician I

Company: Abbott Laboratories

Location: USA

Posted Nov 18, 2024

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a range of benefits, including career development, free medical coverage, and a retirement savings plan. The Remote Care Technician I position provides technical and applications support for Division capital equipment systems to customers and Division staff.

Head of Corporate Accounting

Company: Spreetail

Location: USA

Posted Nov 18, 2024

Spreetail is seeking a Head of Corporate Accounting to lead a talented team of accounting professionals. The role requires a strong analytical acumen and leadership skills to deliver fast and accurate financial information. The company offers a flexible work culture, generous vacation policy, and benefits package.

Licensed Inside Sales Representative - Property and Casualty

Company: CONNECT, powered by American Family Insurance

Location: USA

Posted Nov 18, 2024

The job posting is looking for a dedicated and motivated individual to join their team as a Licensed Inside Sales Representative. The role involves assisting clients via warm leads to educate, provide quotes, and sell insurance products. The company offers a competitive compensation package, including a base pay, uncapped bonus plan, and variable compensation. The job also provides benefits such as comprehensive medical, dental, and vision benefits, a 401k contribution, and paid time off.

Product Design

Company: WorkOS

Location: USA

Posted Nov 18, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for an experienced product designer to lead greenfield product initiatives and improve existing products. The company offers competitive pay, substantial equity grants, and a range of benefits.

Staff Backend Engineer - Grafana Partner Datasources

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

The job posting is for a Staff Backend Engineer position in the Partner Data Sources squad at Grafana Cloud. The team is responsible for developing data sources plugins that provide visual query editors and underlying mechanics to query and transform observability data for use in Grafana. The company is looking for teammates with skills in Microsoft Azure, Google Cloud, Golang, and React, and values DevOps principles and design for operations.

Senior Growth Marketing Manager - Paid (Meta, Tik Tok)

Company: Monarch Money

Location: USA

Posted Nov 18, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 18, 2024

Omni Interactions is a company that offers remote customer care contracts to independent contractors. The company provides a variety of exclusive contracts and flexible work schedules. Contractors must have exceptional communication skills, a proven track record in customer service, and a quiet and secure work environment.

Technical Team Manager - Money Management

Company: The Motley Fool

Location: USA

Posted Nov 18, 2024

The job posting is for a Technical Team Manager at Money Management, a business unit of The Motley Fool Holdings. The role involves driving the success of the business unit and its subdivisions through strategic use of technology, collaborating with stakeholders, and managing vendors. The company offers a range of benefits, including flexible remote work, generous parental leave, and a comprehensive compensation package.

Senior Product Manager - Payments

Company: Mercury

Location: USA

Posted Nov 18, 2024

The job posting is for a product manager role at Mercury, a financial technology company. The role involves building scalable and reliable payment systems, creating a seamless user experience, and prioritizing product investment. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Product Manager

Company: TrustEngine

Location: USA

Posted Nov 18, 2024

TrustEngine is a company that is changing the lending and financial space by connecting borrowers with the right loan at the right time. They are building a next-generation SaaS platform that helps loan officers be more effective and brings data and accountability to lenders.

Epic Resolute Professional Billing Training Analyst

Company: SSM Health

Location: USA

Posted Nov 18, 2024

The job is seeking an instructional designer/trainer with experience in Epic training and adult education to create engaging blended learning solutions. The job involves facilitating technical training, designing training materials, and collaborating with operational stakeholders.

Product Counsel

Company: hims & hers

Location: USA

Posted Nov 18, 2024

The company is seeking a Product Counsel to join their growing and collaborative Legal team. The role involves providing legal advice to support the development, launch, and promotion of Hims and Hers products and solutions. The successful candidate will be proactive, organized, and have a team-oriented mindset.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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