Customer Success Jobs in USA

244,317 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Instructional Designer

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The Instructional Designer is responsible for designing and developing instructional materials and ensuring the delivery of high-quality learning experiences. The role involves creating interactive and engaging learning experiences, developing instructors and facilitation manuals, and collaborating with subject matter experts to define course outcomes and objectives.

Project Manager - Operations

Company: Ollie Pets

Location: USA

Posted Nov 15, 2024

Ollie is a company that makes human-grade pet food and is looking for a Project Manager to lead critical projects in their supply chain, fulfillment, and warehouse operations. The company values diversity, equal opportunity, and has a strong culture that cares about its work and team members.

Mid-Market CDM

Company: User Interviews

Location: USA

Posted Nov 15, 2024

User Interviews is a remote company that values customer development and continuous improvement. They are looking for a sales representative to join their team, with a focus on expanding and renewing midmarket accounts.

Enterprise Account Executive

Company: EDB

Location: USA

Posted Nov 15, 2024

The role of an Account Executive involves expanding the company's reach by engaging with new enterprise accounts, identifying sales opportunities, and driving revenue growth through strategic selling methods.

Brand & Integrated Marketing Lead

Company: Webflow

Location: USA

Posted Nov 15, 2024

Webflow is seeking a Brand and Integrated Marketing Lead to join their team. The role involves developing and implementing a cohesive integrated marketing strategy, owning the Webflow brand narrative, and building a high-performing team. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Product Designer

Company: Array

Location: USA

Posted Nov 15, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Sr. Manager - Social Media

Company: hims & hers

Location: USA

Posted Nov 15, 2024

The company is looking for an experienced marketer to manage their social media presence, build and maintain a brand presence, and engage with their audience. The role requires strong communication and interpersonal skills, as well as experience with social media platforms and community management.

RFP Specialist / Senior RFP Specialist

Company: Vestwell

Location: USA

Posted Nov 15, 2024

Vestwell is a fintech company that aims to provide easy access to workplace savings programs for small and mid-sized businesses. They believe that every worker should have access to a 401k or 403b program and are working to rebuild the core infrastructure for the modern era. The company is seeking a highly skilled writer to join their team and is offering a competitive salary range of $70K-$90K.

Senior Staff Product Manager - Anonym

Company: Mozilla

Location: USA

Posted Nov 15, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on privacy and security, and its commitment to diversity and inclusion. It also highlights the company's values and benefits for employees.

Product Manager - Prototyping

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is looking for an experienced Product Manager to lead their Prototyping team. The role involves evolving prototyping tools, collaborating with cross-functional teams, and leveraging AI to make design simpler and more intuitive.

Support Engineer

Company: Crux

Location: USA

Posted Nov 15, 2024

Crux is a fast-growing technology company building a platform to power the flow of data globally. They are transforming how companies work with data and are looking for a Support Engineer to maintain their data infrastructure and ensure customer satisfaction.

Senior Demand Generation Marketer

Company: Octopus Deploy

Location: USA

Posted Nov 15, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a transparent approach to compensation and a supportive collaborative environment. The company is looking for a Demand Generation Marketer to raise awareness of the Octopus brand and create demand for their Continuous Delivery solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages