Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Product Manager - Fulfillment Operations

Company: Nivoda

Location: USA

Posted Nov 13, 2024

Nivoda is a leading B2B diamond and gemstone marketplace that connects jewellery businesses with the global diamond supply. They are seeking a strategic Product Manager to join their Fulfillment Operations Product Team to build and enhance logistics automation and hub operation solutions.

Senior Product Data Analyst

Company: Modern Health

Location: USA

Posted Nov 13, 2024

Modern Health is looking for a Product Data Analyst to join their Analytics team. The role involves identifying metrics, building dashboards, and providing recommendations for product improvements. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Senior Product Marketing Manager

Company: OneSignal

Location: USA

Posted Nov 13, 2024

OneSignal is seeking an experienced Product Marketing Manager to drive product launches and marketing strategy. The role involves working closely with product managers, engineering, and design to bring new products and use cases to market.

Credentialing Coordinator

Company: hims & hers

Location: USA

Posted Nov 13, 2024

The job posting is for a Credentialing Coordinator role that requires a bachelor's degree and at least 2 years of credentialing experience. The job involves performing all aspects of credentialing, managing credentialing-related support issues, and ensuring compliance with NCQA and state-level requirements. The company offers competitive salary, unlimited PTO, comprehensive health benefits, and other perks.

Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a Partner Program Manager to drive an exceptional experience for Systems Integrators, Independent Software Vendors, Resell and Technology partners. The role involves optimizing partner onboarding, managing partner communications, and executing strategic initiatives.

Senior Talent Acquisition Specialist-Business

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Talent Acquisition Specialist to join their team and help them hire top talent for their entry-level to mid-management level roles.

Manager I - Sales Development

Company: Muck Rack

Location: USA

Posted Nov 13, 2024

The job posting is looking for an ambitious and organized Manager I Sales Development to join their team. The role involves managing and coaching a team of high-performing Sales Development Reps, analyzing metrics, and partnering with other teams. The company offers a competitive salary and benefits package.

New Business Account Executive - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a dynamic and results-driven New Business Account Executive to join their team, focusing on the healthcare and life sciences vertical. The ideal candidate will have a strong background in sales, a deep understanding of the healthcare industry, and a passion for leveraging data to improve patient and provider experiences.

Staff Writer, Health

Company: Forbes Advisor

Location: USA

Posted Nov 13, 2024

Forbes Health is looking for a staff writer to support their editorial team. The ideal candidate has experience in health and wellness journalism and is a quick learner with a keen attention to detail.

SDR / Associate Director of Strategic Accounts

Company: Directive

Location: USA

Posted Nov 13, 2024

The company is excited to announce a new expansion, a specialized consultancy focused on social media advertising. The role is for an Associate Director of Strategic Accounts with a growth mindset to join the evolving teams.

DevOps Engineer

Company: Deskpro

Location: USA

Posted Nov 13, 2024

Deskpro is an award-winning helpdesk software company that provides better online customer service to millions of people. The company is looking for a DevOps engineer to join their team, who will be responsible for deploying containers to production, improving CICD processes, and maintaining their AWS infrastructure.

Senior BI Engineer

Company: Thyme Care

Location: USA

Posted Nov 13, 2024

Thyme Care is a company that aims to transform the cancer care experience by providing a care navigation service. They are looking for a Senior BI Engineer to join their team to help build and maintain a strong analytical foundation in Looker. The company values diversity, inclusion, and transparency, and is committed to promoting the health and wellbeing of all individuals.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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