Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Associate Lead, Fraud Operations Performance

Company: Affirm

Location: USA

Posted Nov 11, 2024

Affirm is a company that is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is looking for a Fraud Operations Case Review Team member to provide direct supervision and professional development to a team of FrOps Case Review Team members.

HVAC Equipment Account Executive

Company: Johnson Controls

Location: USA

Posted Nov 11, 2024

The text is about an opportunity to work for Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves selling HVAC equipment offerings to mechanical contractors, designers, consulting engineers, and owners. The position requires a deep technical understanding of York equipment and a focus on customer satisfaction and loyalty. The role also involves managing long-term customer relationships, renewable service agreements, and promoting Building Controls offerings. The company offers a competitive base salary, comprehensive benefits package, extensive product and on-the-job training, and a dedicated team environment.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is seeking a Machine Learning Engineer to join their team remotely in the United States. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company provides a range of benefits and opportunities for growth and development.

Solutions Engineer

Company: Middesk

Location: USA

Posted Nov 12, 2024

Middesk is a company that provides business identity verification solutions to financial institutions and fintechs. The role of a Solution Engineer at Middesk involves designing and implementing tailored solutions to help clients navigate complex regulatory and risk challenges.

Principal Customer Success Manager

Company: Agiloft, Inc

Location: USA

Posted Nov 11, 2024

Agiloft is a leading provider of contract lifecycle management software, helping organizations manage contracts from proposal to execution. The company is committed to diversity and inclusion, and offers a range of benefits to its employees.

SR M365 Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is seeking a Sr Infra Architect with 14 to 18 years of experience to join their dynamic team.

Customer Success Engineer

Company: Cymulate

Location: USA

Posted Nov 11, 2024

The job description is for a Customer Success and Tech Support role at Cymulates. The job involves ensuring customer satisfaction, providing technical support, and aiding in product development. The ideal candidate should have experience in Customer Success and Tech Support, strong analytical and communication skills, and knowledge of IT security products.

Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is a global innovator of business and technology services, seeking a Mulesoft Developer to join their team in Toronto. The job involves creating reusable components, conducting workshops, and imparting technical expertise. The company is committed to inclusivity, adaptability, and forward-thinking.

Palantir Tech Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a Technical Lead with 12-15 years of experience to join their team. The ideal candidate will have extensive experience in Python, PySpark, and Palantir. The role involves leading technical projects, providing technical guidance, and collaborating with cross-functional teams.

Palantir Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is seeking an experienced Architect with 8-10 years of expertise in Palantir, Python, and PySpark to design and implement data solutions. The role requires excellent communication skills, strong problem-solving skills, and experience in developing and maintaining scalable data architectures.

Customer DevOps Engineer

Company: Sayari

Location: USA

Posted Nov 12, 2024

Sayari is a counterparty and supply chain risk intelligence provider that uses open data to enhance visibility into global commercial and financial networks. The company is seeking a Customer DevOps Engineer to design and implement cloud infrastructure for its customers.

Senior Product Manager, Growth

Company: EQUIP Health

Location: USA

Posted Nov 11, 2024

EquipEquip is a virtual program helping families recover from eating disorders at home with comprehensive goldstandard care. They are looking for a passionate product manager to help shape Equips patient acquisition and engagement strategy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages