Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Agent Onboarding Manager

Company: Real

Location: USA

Posted Nov 12, 2024

Real Broker LLC is seeking an Agent Onboarding Manager to join their Brokerage Operations department. The successful candidate will be responsible for creating a seamless process to get agents activated and set up in reZEN, and overseeing the end-to-end process.

Client Success Manager

Company: K1X

Location: USA

Posted Nov 12, 2024

K1X is a leading data distribution platform for alternative investments, aiming to digitize the K1 ecosystem. The company is looking for a Client Success Manager to work closely with clients, ensuring their successful adoption and growth.

Lead AI Engineer

Company: 113134

Location: USA

Posted Nov 12, 2024

The job posting is for a Lead AI Engineer position at Cast and Crew, a company that provides entertainment technology and services. The job involves designing and implementing AI-driven solutions to enhance internal operations and customer experiences.

Platform Engineer

Company: Goswift

Location: USA

Posted Nov 12, 2024

Swiftly is a leading transit data platform that helps cities move more efficiently. The company is looking for an engineer to improve its software platform, which ingests real-time transit data and provides metrics and dashboards for transit agencies.

Senior Finance Transformation Manager

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Clinical Research Scientist

Company: Omada Health

Location: USA

Posted Nov 12, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is on a mission to inspire and engage people in lifelong health, and is seeking a Clinical Research Scientist to join their team.

Product Manager - Payments

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Account Executive - Major

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for an Account Executive to sell their product suite to national brands and franchisees. The role requires strong sales skills, industry knowledge, and the ability to analyze client needs and provide strategic solutions.

Sr. Data Analyst

Company: TrueML

Location: USA

Posted Nov 12, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Senior Data Analyst to drive its data strategy and develop actionable insights and advanced BI solutions.

Senior Financial Analyst

Company: Embroker

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Senior Financial Analyst to join Embrokers' growing Financial Planning and Analysis team. The role involves driving forward-looking analyses, partnering with leaders, and providing data-driven insights to influence executive-level strategic decisions.

Director - Security Engineering

Company: PagerDuty

Location: USA

Posted Nov 12, 2024

PagerDuty is seeking a Director of Security to lead and enhance the security posture of their technology and products. The role requires technical leadership, experience in implementing product security solutions, and strong communication skills.

Lead Product Design, Licensing

Company: Cisco Meraki

Location: USA

Posted Nov 12, 2024

The job posting is for a Design Lead position at Cisco Networking, responsible for building and delivering product experiences using AI, ML, and GenAI. The role requires a strong visual aesthetic, strategic storytelling, and ability to work with cross-functional teams. The company values nurturing the growth and development of its team members and emphasizes the importance of customer-centered design decisions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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