Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Staff Technical Program Manager

Company: Lattice

Location: USA

Posted Nov 11, 2024

The job posting is for a Sr Staff Technical Program Manager TPM at Lattice, a people success platform. The role involves leading projects, optimizing technical documentation, and fostering a healthy culture. The company offers a competitive salary, benefits, and a mission to build cultures where employees and companies thrive.

Senior Staff Technical Program Manager

Company: Lattice

Location: USA

Posted Nov 11, 2024

The job posting is for a Sr Staff Technical Program Manager TPM at Lattice's EPD Engineering Product and Design organization. The role involves leading projects, optimizing technical documentation, and fostering a healthy culture. The ideal candidate has 10+ years of experience in technical program management, with a focus on stability, data governance, and security.

Capture Manager

Company: Oddball

Location: USA

Posted Nov 11, 2024

Oddball is hiring a Senior Capture Manager to support and manage capture efforts across all business units. The role will involve creating winning strategies and dynamic solutions to grow the company. The company values learning, growth, and making a big impact.

Product Marketing Specialist

Company: Colibri Group

Location: USA

Posted Nov 11, 2024

Colibri culture emphasizes values such as Love, Joy, Boldness, Teamwork, and Curiosity. The company has a rich history and is a pioneer in online professional education. The Financial Services Product Marketing Specialist role is responsible for leading marketing programs and tactics to support the growth of the Financial Services business.

Mid Market Sales Manager

Company: InvoiceCloud, Inc.

Location: USA

Posted Nov 11, 2024

InvoiceCloud is a leading provider of online bill payment services, offering a competitive benefits program and equal employment opportunities. The company is looking for a MidMarket Sales Manager to oversee a team of Account Executives.

Analyst, Data Strategy + Operations

Company: Brightwheel

Location: USA

Posted Nov 11, 2024

The job posting is seeking an Analyst to join the Data Operations team, focusing on driving mission-critical projects, including market sizing, data enrichment, and distribution strategy. The role requires attention to detail, strong organization, internal collaboration, project management, and analytical skills.

Senior Product Designer, Design Systems

Company: Discord

Location: USA

Posted Nov 11, 2024

Discord is a platform used by millions for gaming and socializing. The company is looking for a design system team member to create and maintain a design system for their products. The role requires experience in UX, design systems, and visual design, as well as collaboration and communication skills.

Sales Account Executive

Company: Butterflymx

Location: USA

Posted Nov 11, 2024

ButterflyMX is a company that empowers people to open and manage doors and gates from their smartphones. They are looking for sales executives who are motivated, accountable, and have experience in cold calling and closing sales. The company offers a range of benefits, including a 401k plan, quarterly stipends for self-care, and a collaborative dynamic work environment.

Sr. Technical Program Manager

Company: Platform Science

Location: USA

Posted Nov 11, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers to deliver revolutionary solutions to supply chain professionals. The company values diversity, empathy, and creativity, and is looking for a Senior Technical Program Manager to support their product development initiatives.

Senior Financial Analyst

Company: Tebra

Location: USA

Posted Nov 11, 2024

Tebra is a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. They are looking for an experienced financial analyst to assist and contribute to the overall financial health of the company.

Senior Director of Product Management - Payments and Risk

Company: Upwork

Location: USA

Posted Nov 11, 2024

Upwork is a work marketplace that enables companies and talent to work together, with a focus on trust-driven platform and payments. The company is seeking a Senior Director of Product to lead the strategic direction of payments products and elevate the platform's capabilities.

Senior Director of Product Marketing and Growth - B2B / Advertising

Company: Mozilla

Location: USA

Posted Nov 11, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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