Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Backend Engineer II

Company: Degreed

Location: USA

Posted Nov 09, 2024

The role is for a Senior Backend Engineer to work on transforming and modernizing the core of the platform, with a focus on building scalable services and empowering product teams. The job requires expertise in C, collaboration, and problem-solving, as well as experience with agile methodologies and cloud expertise.

Staff Product Manager, SIEM

Company: Huntress

Location: USA

Posted Nov 08, 2024

Huntress is a remote company that offers a competitive compensation package, including a base salary, bonus, and equity. The company is looking for a Staff Product Manager to join its growing team and help drive the success of its SIEM product. The role requires strong business acumen and technical skills, as well as the ability to work closely with customers, prospects, and industry analysts.

Business Development Representative

Company: Verifiable

Location: USA

Posted Nov 09, 2024

Verifiable is hiring a Business Development Representative (BDR) to help accelerate their pipeline generation efforts. The role involves prospecting, qualifying leads, and developing targeted sequences to educate and nurture prospect organizations towards conversion.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 09, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Customer Technical Support Engineer

Company: Kontakt

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Business Development Representative

Company: Fieldguide

Location: USA

Posted Nov 08, 2024

Fieldguide is a values-based company that aims to establish trust in global commerce and capital markets through automation and streamlining of assurance and audit practitioners' work. They are looking for a Business Development Representative to prospect and qualify new customers, build trust with prospects, and drive outbound efforts to build the sales pipeline.

Staff Software Engineer

Company: Ghost

Location: USA

Posted Nov 09, 2024

Ghost is a private b2b marketplace that helps scale distribution for the best brands in the world. They are looking for a Staff Software Engineer to build their platform from the ground up. The company is described as having amazing traction, moving with velocity, and having abundant growth potential.

Program Manager, Operations

Company: Xometry

Location: USA

Posted Nov 09, 2024

Xometry is a company that powers industries by connecting people with big ideas to manufacturers. As a Program Manager, you will oversee and drive the successful execution of key programs and projects within the organization.

Head of Policy

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Senior Program Officer

Company: Venturewell

Location: USA

Posted Nov 09, 2024

VentureWell is hiring a Senior Program Officer to work with existing and new programs. The ideal candidate has experience running programs for early-stage entrepreneurs and has lived experience as an innovator, entrepreneur, or early-stage investor.

Sales & Marketing Specialist

Company: Caliber Corporate Advisers

Location: USA

Posted Nov 09, 2024

Caliber is a strategic marketing communications firm looking for a sales and marketing specialist to join their growing team. The role requires excellent project management and multitasking skills, and offers a competitive compensation range.

Customer Success Manager

Company: Jungle Scout

Location: USA

Posted Nov 08, 2024

Jungle Scout is a company that values its employees, offering a remote-first culture, flexible time off, and comprehensive benefits. They prioritize diversity, equity, and inclusion, and are committed to creating a diverse environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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