Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Product Designer - Questionnaire Automation

Company: Vanta

Location: USA

Posted Nov 08, 2024

Vanta is seeking a Senior Product Designer to lead the design and execution of strategic shared components and features that drive significant customer value and promote consistency across the platform. The ideal candidate has a proven track record of creating exceptional B2B SaaS products that deliver impactful customer experiences while streamlining complex workflows.

Product Analytics

Company: Oneapp

Location: USA

Posted Nov 08, 2024

The company OneOnes mission is to help customers achieve financial progress by creating simple solutions to save, spend, borrow, and grow their money. The company is backed by a preeminent fintech investor and the world's largest retailer, Walmart. The role is to work closely with teams and leads across the business to shape the acquisition, growth, and optimization strategies that will drive bottom-line impact for the Core Banking business.

Manager-Sales

Company: AffiniPay

Location: USA

Posted Nov 08, 2024

The job posting is for a sales manager position in a SaaS company. The ideal candidate will have a strong background in sales leadership, particularly in customer sales and upsales strategies, and a passion for driving customer success. The role involves leading a team of sales representatives, developing and implementing effective strategies to identify and pursue customer sales opportunities, and ensuring alignment with overall sales goals and objectives.

Senior Revenue Accountant

Company: Flock Safety

Location: USA

Posted Nov 08, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company has raised over $380M in venture capital and is seeking to reduce crime in the United States by 25% in the next three years. The role of Senior Revenue Accountant involves reviewing revenue contracts, ensuring proper revenue recognition, and streamlining process improvements.

Senior Underwriter - Fintech

Company: Vouch

Location: USA

Posted Nov 08, 2024

VouchInsurance is a new technology-first insurance company backed by $185M in funding. They are creating a new business insurance for high-growth companies by making insurance fast, responsive, and focused on their customers. The company is looking for a Senior Underwriter with professional and/or management liability lines expertise to work closely with the sales team and underwrite accounts within the Fintech and Financial Institutions innovation economy vertical.

Applied AI Engineer Tech Lead

Company: Lumos

Location: USA

Posted Nov 08, 2024

Lumos is hiring an Applied AI Engineer Tech Lead to develop AI models for access management. The role involves designing and deploying AI agents, collaborating with cross-functional teams, and prioritizing timetovalue. The company values proven track records, proficiency in AI infrastructure, and strong programming skills.

Senior Data Scientist

Company: Springhealth

Location: USA

Posted Nov 08, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers that prevent people from getting the help they need. They are looking for a Senior Data Scientist to join their Customer Experience team to build data products that enable customers to understand the impact of Spring Health's services.

Senior/Staff Product Manager

Company: Aurora Solar

Location: USA

Posted Nov 08, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They are seeking product managers who are passionate about creating simple and delightful solutions to complex challenges. The company offers a range of benefits, including flexible PTO, parental leave, and a commitment to diversity and inclusion.

Senior Product Manager, Sync Ecosystem

Company: Mozilla

Location: USA

Posted Nov 08, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Deal Desk Specialist

Company: Yubico

Location: USA

Posted Nov 08, 2024

Yubico is a company that specializes in security keys and aims to make secure login easy and available for everyone. They have a strong company culture and employees located in over 14 countries. The company is looking for a dynamic experienced highly driven Deal Desk Specialist to support deals for their regional sales team.

Principal Java Engineer

Company: Rackspace

Location: USA

Posted Nov 08, 2024

Rackspace Technology is hiring a Principal Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The role requires a strong background in Java, algorithms, and data structures, with experience in GCP and DevOps.

Senior Enterprise Account Executive

Company: Wisedocs AI

Location: USA

Posted Nov 08, 2024

Wisedocs is looking for a Senior Enterprise Account Executive to join their team. The ideal candidate has experience selling a SaaS product and a deep understanding of sales methodologies. The role involves running a full lifecycle of an opportunity from sourcing to close, building a pipeline of opportunities, and collaborating with the Customer Success organization.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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