Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Quality Assurance Manager

Company: Aofl

Location: USA

Posted Nov 06, 2024

Age of Learning is seeking a proactive QA Manager to lead a team of Quality Assurance Analysts. The ideal candidate will have experience in game development and a strong background in testing processes.

Americas Channel Marketing Manager

Company: Markforged

Location: USA

Posted Nov 06, 2024

Markforged is a company that is reinventing the manufacturing industry by providing 3D printing hardware, software, and material solutions. They are looking for a talented field and partner marketer to help drive their rapid expansion across multiple countries.

Generative AI Consulting, Director

Company: NTT DATA

Location: USA

Posted Nov 06, 2024

NTT DATA is seeking a Generative AI Consulting Director to join their remote team in the Financial Services Industry. The role involves leading and overseeing AI projects, developing strategic plans, and contributing to business growth through expertise in AI solutions.

Controller

Company: BetterCloud

Location: USA

Posted Nov 06, 2024

BetterCloud is a market leader in SaaS Operations, offering a range of products and services to help IT professionals transform their employee experience and maximize operational efficiency. The company is seeking a Controller to play a pivotal role in driving its financial success.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Nov 06, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that offers a range of benefits, including career growth opportunities, training, and a positive work environment. The role involves working from home, providing customer service, and resolving customer issues. The company values diversity, equity, and inclusion and offers a range of programs and events to support employees.

Property and Casualty Insurance Licensed Sales Representative

Company: The General

Location: USA

Posted Nov 06, 2024

The General is looking for Property and Casualty Insurance Licensed Inbound Insurance Sales Representatives to join their team. The role is primarily home-based and offers a competitive salary, uncapped commission structure, and paid training. The company provides benefits, including comprehensive medical, dental, and vision insurance, and a competitive 401k contribution.

Sr Manager - Software Engineering

Company: G-P

Location: USA

Posted Nov 06, 2024

The company GP is looking for a Sr Software Engineering Manager to lead a small team of software engineers focused on marketing technology stack. The job requires strong technical leadership, experience with Agile methodologies, and knowledge of modern cloud architectures and technologies.

Solutions Engineer

Company: Shippo

Location: USA

Posted Nov 06, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses. As a Solutions Engineer, you will work closely with the sales team to provide technical expertise and design solutions to meet clients' needs.

Vice President, Customer Experience

Company: DNSfilter

Location: USA

Posted Nov 06, 2024

DNSFilter is looking for a Vice President of Customer Experience to lead their global Customer Experience organization. The company is a fast-paced hypergrowth SaaS startup that values diversity and innovation. The role requires 12+ years of experience in managing Customer Success and Customer Support teams, with a proven track record of scaling teams and driving customer satisfaction.

Partnerships Strategic Operations Manager - Networks

Company: Stripe

Location: USA

Posted Nov 06, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an operations manager to join their team and provide operational support across key financial institutions.

Partner Relationship Manager

Company: Mark43

Location: USA

Posted Nov 06, 2024

Mark43 is hiring a Partner Relationship Manager to expand its Alliances team. The role requires 50% travel and involves developing and implementing strategies to drive growth through strategic partnerships with resellers and distributors.

Account Executive

Company: Exodus54

Location: USA

Posted Nov 06, 2024

Exodus is looking for an Account Executive to drive revenue growth and build partnerships in the crypto and Web3 space. The role involves strategically engaging with clients, closing deals, and building relationships. The company offers a collaborative culture, flexible schedule, and competitive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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