Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Solutions Engineer

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is looking for a Senior Solutions Engineer to join their team. The role involves partnering with Account Executives to execute presales activities, becoming an expert builder and evangelist of Segments products, and leading technical evaluations with prospects. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Foundation Grants Support Intern

Company: CALSTART

Location: USA

Posted Nov 06, 2024

CALSTART is a mission-driven organization offering a 6-month paid internship opportunity for a highly motivated individual to support the Development Initiative. The role involves supporting grants management, coordinating outreach, and assisting with proposals. The organization values transparency, provides competitive compensation, and offers generous benefits to full-time employees.

Affiliate Marketing Coordinator

Company: AllTrails

Location: USA

Posted Nov 06, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with hand-curated trail maps, photos, reviews, and user recordings. The company is building a global beloved outdoors brand and is looking for an Affiliate Contractor to drive awareness of the brand and bring more people onto the platform.

Head of Enterprise Sales

Company: StackAdapt

Location: USA

Posted Nov 06, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an experienced leader to drive growth across enterprise brands and agencies in the West region of the United States. The company offers a competitive salary, commission structure, and benefits.

Senior Android Engineer

Company: brightwheel

Location: USA

Posted Nov 06, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are seeking a Senior Android Engineer to join their mobile team and are committed to creating a diverse and inclusive work environment.

Senior Marketing Technology Analyst

Company: Bounteous

Location: USA

Posted Nov 06, 2024

Bounteous x Accolite is seeking a Contract Marketing Technology Analyst to support high-impact Marketing Technology implementations and ongoing omnichannel digital marketing optimization efforts for clients. The role requires a solid grasp of industry trends, campaign management best practices, and marketing technologies.

Software Engineer II

Company: Nextech

Location: USA

Posted Nov 06, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and driven to succeed. They value diversity and offer competitive benefits.

Technical Account Manager 3

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is looking for a Technical Account Manager to support top-tier strategic customers in North America. The role requires strong technical and diplomatic skills, experience with RESTful technology, and ability to troubleshoot complex technical issues.

Outbound Sales Development Representative

Company: Figma

Location: USA

Posted Nov 06, 2024

Figma is looking for an Outbound Sales Development Representative to join their dynamic team. The role involves prospecting into accounts, building customer relationships, and contributing to the company's growing sales pipeline.

Manager - Machine Learning

Company: MyFitnessPal

Location: USA

Posted Nov 06, 2024

MyFitnessPal is looking for a Manager of Machine Learning to lead and scale a team of data scientists and machine learning engineers. The role involves promoting team growth, developing strong working relationships, and building a ML Ops environment to empower the ML team.

Segment Sales Enablement Specialist

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is a company that values diversity and inclusivity, and is looking for a Sales Enablement Specialist to join their team. The role involves driving cross-functional alignment, developing product enablement programs, and synthesizing technical concepts for non-technical teams. The company offers a range of benefits, including competitive pay, generous time off, and opportunities for professional growth.

Manager, Talent Solutions

Company: Doordashusa

Location: USA

Posted Nov 06, 2024

DoorDash is looking for a talented Manager Talent Solutions to join their team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday and Greenhouse. The role involves leading and growing a team that builds the core talent products and strengthens the platform foundations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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