Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Engineering Manager - Product Engineering

Company: 1Password

Location: USA

Posted Nov 07, 2024

1Password is hiring Engineering Managers to lead teams in developing innovative products and solutions. The company values simplicity, honesty, and a human-centric approach to solving problems. The role requires experience in managing teams, developing engineering leads, and driving execution.

Senior Corporate IT Systems Engineer

Company: Axonius

Location: USA

Posted Nov 07, 2024

Axonius is seeking a highly experienced Senior Systems Engineer to join their team. The ideal candidate will have a deep understanding of various technologies and thrive in a dynamic environment. The company offers a remote-first culture, great people, and a focus on career growth.

Technical Account Manager

Company: Workiva

Location: USA

Posted Nov 07, 2024

The job description is for a Technical Account Manager at Workiva, responsible for managing customer relationships, providing technical support, and driving platform adoption. The role requires a strong understanding of the Workiva Platform and experience with federal customers.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Nov 07, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with both technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful implementation and optimization of Grafana's products.

Manager - Creative Services

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Manager Production amp Quality to lead a team of creative professionals and deliver outstanding work.

Product Manager - New Product Area

Company: Figma

Location: USA

Posted Nov 07, 2024

Figma is looking for an experienced Product Manager to lead the development of a new product. The role involves guiding the vision, strategy, and execution of the product, collaborating with cross-functional teams, and conducting market research. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Strategic Account Executive - FinTech

Company: Twilio

Location: USA

Posted Nov 07, 2024

Twilio is a company that is shaping the future of communications, with a focus on remote work and a strong culture of connection and global inclusion. The company is looking for a Strategic Account Executive to lead relationships with its MidMarket and Enterprise Financial Services and Fintech customers.

Vice President, Digital Sales - Public Sector

Company: TTEC Digital

Location: USA

Posted Nov 07, 2024

TTEC Digital is a global leader in customer experience orchestration, offering a range of solutions to help organizations deliver exceptional customer experiences. The company is looking for a CX Sales Executive to drive revenue growth and build strong relationships with stakeholders.

Program Manager - Tax Operations

Company: Stripe

Location: USA

Posted Nov 07, 2024

Stripe is looking for a senior program manager to join Tax Operations to work closely with various teams to deepen the operational foundations enabling successfully scaled Stripe support and internal processes for existing and newly launched tax compliance products and programs.

Intermediate Support Engineer

Company: GitLab

Location: USA

Posted Nov 07, 2024

The job description is for a Support Engineer at GitLab, responsible for supporting public sector organizations and US government agencies. The role involves troubleshooting, collaborating with teams, and contributing to the source code. The company offers a flexible work environment, benefits, and opportunities for growth and development.

Global Brand Optimization & Insights Manager

Company: Xero

Location: USA

Posted Nov 07, 2024

Xero is seeking a Brand Optimization Program Manager to support the operational and project management aspects of their brand marketing initiatives. The role involves building understanding and refining tests across multiple regions, establishing good working relationships with stakeholders, and providing insights-driven recommendations for brand spend allocation.

Senior Product Manager - Consumer Insights

Company: Axios

Location: USA

Posted Nov 07, 2024

Axios is hiring a Senior Product Manager to lead Consumer Insights and work with data platform, marketing, and revenue teams. The ideal candidate is a strategic problem solver with expertise in delivering on the strategy of Consumer Insights and Analytics in a customer-centric environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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