Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Vice President of Product Design and Growth

Company: FiscalNote

Location: USA

Posted Nov 05, 2024

The job posting is for a Vice President of Product Design at FiscalNote, responsible for leading the design strategy and vision for all products. The role involves overseeing a team, guiding design principles, and collaborating with other teams to deliver exceptional user experiences.

National Account Manager

Company: Avive

Location: USA

Posted Nov 05, 2024

Avive Solutions Inc is a growth stage Automated External Defibrillator AED company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, Sudden Cardiac Arrest SCA, by innovating AED technology and software. The company is looking for a National Account Manager to support the growth of their Enterprise and Fortune 5000 client base.

Senior Systems Engineer

Company: Aria Systems

Location: USA

Posted Nov 05, 2024

Aria Systems is looking for a Senior Systems Engineer to join their Operations team. The role requires senior-level experience in Linux system administration, DevOps, and system administration. The team works remotely and operates in a 24x7 environment.

Principal Engineer - Backend

Company: hims & hers

Location: USA

Posted Nov 05, 2024

The job posting is seeking an experienced Principal Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience in designing, developing, and delivering large-scale ecommerce platforms, as well as expertise in modern backend technologies and relational databases.

Account Category Manager

Company: Solutions 2 GO

Location: USA

Posted Nov 05, 2024

Solutions 2 GO is a premier global distributor of video game products, seeking an Account Category Manager to analyze data, develop forecasts, and support strategic decision-making. The ideal candidate will have strong analytical skills, excellent communication, and organizational abilities.

Director - Business Development

Company: Octopus Deploy

Location: USA

Posted Nov 05, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for a Director of Business Development to lead a team of Associate Account Executives.

Business Operations and Strategy Lead

Company: Runway

Location: USA

Posted Nov 05, 2024

The job description is for a senior IC role at Runway, responsible for building relationships with partners, supporting daily operations, and identifying strategic opportunities. The role requires 6+ years of experience in a strategic business operations or GTM role, with a strong bias towards action and ability to work autonomously.

Technical Program Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 05, 2024

Airbnb is looking for a Technical Program Manager to join their Community Support Platform team. The role involves building and enhancing decision-making processes, partnering with engineering teams, and driving strategic projects. The ideal candidate has a technical background, strong analytical skills, and experience working in a cross-functional environment.

Senior Director/Product Manager - Fraud, Security and Compliance

Company: Vonage

Location: USA

Posted Nov 05, 2024

Vonage is seeking a Head of Product Management for Fraud Security and Compliance to lead the strategy development and execution of their product portfolio in these three critical areas.

Senior Director Biostatistics

Company: Alector

Location: USA

Posted Nov 05, 2024

Alector is looking for a Senior Director Biostatistics to lead the development and implementation of statistical strategy to support drug development. The company values diversity, inclusivity, and innovation, and offers competitive compensation and comprehensive benefits.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Nov 05, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Senior Manager - Technical Program Management (Marketing Technology)

Company: Airbnb

Location: USA

Posted Nov 05, 2024

The job posting is for a Technical Program Manager role at Airbnb, responsible for leading cross-functional teams and building strong relationships with peers. The role requires a self-starter with strong experience in organization communication and execution of marketing needs. The team is looking for someone who shares their passion for tackling complexity head-on while managing a world-class team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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