Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Head of Data

Company: Philo

Location: USA

Posted Oct 27, 2024

Philo is a streaming service that aims to deliver a rock-solid experience on the streaming basics while cooking up next-generation multiscreen and multiuser playback. The company is seeking a Head of Data to lead its growing team of Data Scientists, Data Engineers, and Data Analysts.

Senior Application Security Engineer

Company: Lattice

Location: USA

Posted Oct 27, 2024

Lattice is looking for a software developer to join their team. The role involves working on application security, mentoring product development teams, and implementing security processes. The company offers a competitive salary, benefits, and a people-centric culture.

Senior Technical Program Manager

Company: Human Interest

Location: USA

Posted Oct 26, 2024

Human Interest is a high-growth tech company that aims to provide retirement benefits to people in all lines of work. The company is changing the retirement industry by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence.

Business Development Representative

Company: Scrollmark

Location: USA

Posted Oct 27, 2024

The company Scrollmark is looking for a partner to help build their social DM marketing platform. They have raised $3M in seed funding and are looking to rapidly expand their customer base. The ideal candidate has experience in SaaS sales and can craft and execute cold outreach strategies.

Data Science Intern

Company: Dropbox

Location: USA

Posted Oct 27, 2024

The internship at Dropbox offers a top-notch learning experience with data scientists, where you'll work on real-world projects, develop skills, and build a professional network.

Technical Manager

Company: CG Tech Services, Inc

Location: USA

Posted Oct 27, 2024

CG Tech Services is looking for a Technical Manager to lead their team of technicians. The role requires experience in Windows environments, server management, and networking equipment. The company values a fast-paced, drama-free environment and is looking for someone who is detail-oriented, motivated, and emotionally intelligent.

Principal Product Manager, Workflows & Marketing App

Company: Apollo.io

Location: USA

Posted Oct 27, 2024

The text describes the vision of Apollo, a platform for revenue teams, and the role of a Principal Product Manager for Workflows and Automation. The text highlights the importance of automation, orchestration, and innovation in the GTM space, and the opportunity to shape the future of GTM automation.

Human Resources Generalist

Company: interface.ai

Location: USA

Posted Oct 27, 2024

Interfaceai is a leading AI provider for banks and credit unions, offering a unified banking experience through voice chat and employee-assisting solutions. The company is committed to transforming the banking experience, improving operational efficiencies, and driving revenue growth.

Support Specialist

Company: Hummingbirdregtech

Location: USA

Posted Oct 27, 2024

Hummingbird is a remote-first company that helps financial institutions fight financial crime. They are looking for a Support Specialist to handle technical and functional inquiries from customers. The role requires strong technical troubleshooting skills, a problem-solving mentality, and the ability to learn and adapt quickly.

Account Manager

Company: Fieldwire

Location: USA

Posted Oct 26, 2024

Fieldwire is hiring an Account Manager to manage contracts, retain and increase revenue, and build strong relationships with customers. The ideal candidate has 2+ years of inside sales experience, a knack for working with people, and strong presentation skills.

Senior Product Manager, Home Lending - Growth

Company: Upstart

Location: USA

Posted Oct 27, 2024

Upstart is a digital-first company that aims to provide affordable credit to customers. The company is partnering with banks and credit unions to expand access to credit and has developed a machine learning-based underwriting process. The company is looking for a Senior Product Manager to drive rapid and profitable growth in its Home Lending product.

Senior Data Analyst, Canine Health

Company: Myollie

Location: USA

Posted Oct 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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