Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Product Designer II

Company: HubSpot

Location: USA

Posted Oct 20, 2024

The job posting is for a Sr Product Designer II at HubSpot, where you'll work on the Product Platform Line, focusing on improving the user experience for customers. You'll collaborate with various teams, including product management and engineering, and have autonomy to drive the product's strategy and vision.

Senior Product Manager - Calling Integrations & Platform

Company: HubSpot

Location: USA

Posted Oct 20, 2024

HubSpot is looking for a Senior Product Manager to lead the Calling channel and integrations, empowering customers to close more deals and scale support. The role requires experience in launching products, owning a product vision, and driving alignment across the company.

Modeling and Simulation Scientist

Company: Juul Labs

Location: USA

Posted Oct 20, 2024

Juul Labs is a company that aims to eliminate combustible cigarettes by hiring talented engineers, scientists, and designers. They are looking for a Modeling and Simulation Scientist to work on population health impact modeling and simulation. The role involves working with ambiguous questions, varied data sets, and applying scientific and analytical methods to inform business decisions.

Strategic Account Executive, Growth

Company: Stack Exchange

Location: USA

Posted Oct 20, 2024

Stack Overflow is seeking a talented sales hunter to find and close new business across key Strategic accounts. The ideal candidate has 5+ years of SaaS sales experience, a consultative relationship-driven sales philosophy, and a passion for the Stack Overflow story.

Operations Manager

Company: Flock Safety

Location: USA

Posted Oct 20, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking an Operations Manager to own the acceleration of growth and quality for a designated set of markets.

Senior Product Manager - Nutrition and Meal Delivery

Company: Futurhealth

Location: USA

Posted Oct 20, 2024

The job posting is for a Senior Product Manager Nutrition and Meals role at FuturHealth. The role involves analyzing market trends, crafting a strategic roadmap, and driving product strategy and execution. The ideal candidate has over 5 years of experience in product development, strong leadership and execution skills, and a proactive attitude.

Program Manager

Company: Splice

Location: USA

Posted Oct 20, 2024

The job is seeking a Program Manager to oversee the planning, execution, and delivery of a product. The role requires a self-starter with strong communication and problem-solving skills, and experience in project management within a product organization.

Senior Director - Product Marketing

Company: Dropbox

Location: USA

Posted Oct 20, 2024

The role description is for a Senior Director of Product Marketing at Dropbox, responsible for defining and authoring the go-to-market strategy for Dropbox's Core portfolio. The role requires leadership experience, ability to influence senior executives, and strong marketing competencies.

Technical Account Team Manager

Company: Cyara

Location: USA

Posted Oct 20, 2024

Cyara is a leading Automated CX Assurance Platform provider that helps brands deliver better CX with less effort, cost, and risk. The company values diversity, equity, and inclusion and has a strong commitment to customer success.

Financial Planning & Analysis Partner

Company: Dropbox

Location: USA

Posted Oct 20, 2024

The job description is for a Financial Planning and Analysis Partner to support the Marketing and Communications teams. The ideal candidate will have a strong background in finance, strong communication skills, and experience working with c-suite executives.

Senior Engineering Manager - Operations Hub

Company: HubSpot

Location: USA

Posted Oct 20, 2024

HubSpot is looking for a Senior Engineering Manager to lead their newly established Segmentation group. The ideal candidate has substantial experience leading large engineering teams and is passionate about solving large-scale technical problems.

Senior Product Quality Engineer

Company: Ironcladhq

Location: USA

Posted Oct 20, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. As a Product Quality Engineer, you will work on a cross-functional team to identify business needs and create test plans to deliver a quality product.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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