Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Data Scientist, Research Data Insights

Company: Digital Science

Location: USA

Posted Oct 20, 2024

Digital Science is a pioneering technology company that is advancing the research ecosystem. They are looking for a Data Scientist to join their team and support global customers through the development of new analytic approaches and capabilities.

Sr. Product Designer I - User Setup

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The role of Sr Product Designer at HubSpot offers a collaborative environment where you'll have a seat at the table from Day 1. You'll co-own a significant part of the product and have autonomy to drive its strategy and vision. The company values strong opinions and supports career growth with clear expectations and career paths.

Technical Lead II- Operations Hub- AI

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is responsible for data-driven and AI products and platforms. The text also outlines the expectations for a Technical Lead II, including leading a small team, collaborating with other teams, and taking ownership of their team's on-call health and product reliability.

Director, BI Analytics Engineering & Data Governance

Company: Smartsheet

Location: USA

Posted Oct 20, 2024

Smartsheet is a tech company looking for an experienced leader to manage large programs and drive data democratization. The ideal candidate will have experience in data analytics, data ingestion, and people leadership.

Analytics Engineer

Company: Truebill

Location: USA

Posted Oct 20, 2024

Rocket Money is a company that offers financial services and is looking for an Analytics Engineer to join their team. The role involves working with data to help deliver product features and enable product analytics. The company offers a range of benefits, including competitive pay, unlimited PTO, and a salary range of $130,000 to $150,000.

GTM Enablement Lead

Company: Dropbox

Location: USA

Posted Oct 19, 2024

The GTM Readiness Enablement Manager will support the sales organization's growth initiatives by developing and executing global GTM readiness plans, collaborating with sales leadership, and implementing initiatives to enhance sales team effectiveness and efficiency.

Senior Product Marketing Manager

Company: Automox

Location: USA

Posted Oct 20, 2024

Automox is seeking a product marketing manager to work with customers, sales, product management, and other stakeholders to develop compelling messaging and launch products. The company values a one-team mentality, collaboration, and ownership.

Fraud Operations Manager

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and offer a range of benefits to their employees.

Fractional Data Analyst and Business Intelligence Manager

Company: Jasper

Location: USA

Posted Oct 20, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. They are looking for a Fractional Data Analyst and Business Intelligence Manager to support their team.

Product Operations Lead

Company: Clipboard Health

Location: USA

Posted Oct 19, 2024

The role is for a Delivery Lead in the Strategic Ops team, responsible for driving operational services, leveraging analytical and operational skills, and working on cutting-edge projects. The company is a mission-driven, high-growth startup with a focus on innovation and making a real difference in healthcare.

Product Communications Manager

Company: Plaid

Location: USA

Posted Oct 19, 2024

Plaid is looking for a public relations professional to support their product communications initiatives. The ideal candidate is passionate about technology's ability to build a more equitable financial system and has a proven track record of managing successful relationships with the press, partners, customers, and industry influencers.

Senior DEI Program Manager

Company: Seismic Software

Location: USA

Posted Oct 20, 2024

Seismic is a rapidly growing company that is committed to building an inclusive workplace and is looking for a Senior DEI Program Manager to partner on developing and managing the execution of their DEI strategy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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