Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Event Marketing Manager

Company: Newfront

Location: USA

Posted Oct 19, 2024

Newfront is building a modern insurance experience, reimagining the way people interact with insurance. They value people, wellness, and a high-performance culture, and are looking for a Senior Event Marketing Manager to bring unique experiences to life.

Staff Product Manager - App Promo Ads

Company: Reddit

Location: USA

Posted Oct 19, 2024

Reddit is seeking a product owner for their App Promotion Advertising efforts. The role involves developing the vision, strategy, and roadmap for the area, working closely with cross-functional teams, and driving the success of the app promotion on Reddit's platform.

Senior Product Manager - Identity & Governance

Company: Weights & Biases

Location: USA

Posted Oct 19, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, collaborating with cross-functional teams to improve user experience and security.

Senior Publisher Partnerships Manager

Company: Scribd

Location: USA

Posted Oct 19, 2024

Scribd is a company that aims to democratize the exchange of ideas and information. They prioritize collaboration, flexibility, and employee empowerment. The company is seeking an experienced dealmaker to develop their content strategy and build partnerships.

Senior Sales Operations Manager

Company: Apollo.io

Location: USA

Posted Oct 19, 2024

The Senior Sales Operations Manager role at Apolloio involves optimizing sales processes, improving forecasting accuracy, and driving key performance metrics. The ideal candidate has experience in sales operations, Salesforce, and data analysis, with a strong background in SaaS.

Sr. Software Engineer - Product

Company: AKASA

Location: USA

Posted Oct 19, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Sales Executive Mid-Market and Enterprise

Company: Emburse

Location: USA

Posted Oct 19, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and providing a simple and amazing experience for employees. They have a mission to help make users' lives and businesses better and have over 18,000 customers and 12 million users globally.

Sr. Design Project & Program Manager

Company: Pinterest

Location: USA

Posted Oct 19, 2024

Pinterest is looking for a Design Program Manager to own and execute design initiatives. The role requires experience in product design program management, strong communication skills, and proficiency in JIRA and Agile.

Director - Strategic Accounts

Company: Kalepa

Location: USA

Posted Oct 19, 2024

Kalepa is an award-winning AI software company transforming the commercial insurance industry. They are looking for a Director of Strategic Accounts to help spearhead commercial growth and secure new relationships with leading US insurers.

Senior Sales Operations Manager

Company: Apollo.io

Location: USA

Posted Oct 19, 2024

The Senior Sales Operations Manager role at Apolloio involves optimizing sales operations, improving forecasting accuracy, and enhancing sales performance. The ideal candidate is a Salesforce expert with strong analytical skills and experience in process improvement.

Lead Networking and IAM Engineer

Company: Workiva

Location: USA

Posted Oct 19, 2024

The job posting is for a Lead Networking and Identity Access Management IAM Engineer at Workiva. The role involves working with customers to ensure the functional usage of the Workiva platform, leading complex technical escalations, and owning projects and implementation tracks. The job requires strong acumen with SAML and SCIM protocols, experience with networking devices, and knowledge of communication protocols and network diagnostic tools.

Senior Technical Recruiter

Company: brightwheel

Location: USA

Posted Oct 19, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Senior Technical Recruiter to join their growing Talent team. The role involves developing and executing data-driven recruitment strategies, collaborating with business leaders, and building strong diverse pipelines.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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