Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Principal Engineer - Infrastructure Security
Company: GitLab
Location: USA
Posted Dec 03, 2025
The role is a Principal Engineer position within the Infrastructure Security Team of the Product Security Department at GitLab. The responsibilities include defining multiyear security strategy components, designing and scoping infrastructure security initiatives, architecting and driving implementation of security automation frameworks, conducting security reviews and threat modeling, driving adoption of infrastructure security standards, quantifying architectural tradeoffs, serving as the go-to expert for Infrastructure Security, mentoring and developing engineers, and fulfilling the Product Security Division Mission of securing GitLab Infrastructure.
Sr. Customer Success Operations Manager
Company: Menlo Security
Location: USA
Posted Dec 03, 2025
Menlo Security is seeking a CS Operations Lead to manage renewal operations, drive data analytics and reporting, optimize the customer lifecycle, and foster cross-functional alignment. The ideal candidate should have 5+ years of experience in Customer Success Operations or relevant consulting experience, expert-level proficiency in Gainsight and CRM systems, and strong analytical and communication skills.
Senior Customer Success Analytics Analyst
Company: GitLab
Location: USA
Posted Dec 03, 2025
The Senior Customer Success Analytics Analyst role involves partnering with various teams to analyze customer data, build dashboards and reports, and provide insights to improve customer engagement, retention, and growth. The role requires experience in customer success analytics, proficiency in SQL and business intelligence tools, and the ability to collaborate with cross-functional partners.
Senior Accountant
Company: Platform Science
Location: USA
Posted Dec 03, 2025
Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, empathy, and innovation, and is looking for a Senior Accountant to join their growing team. The role involves eCommerce customer accounts, accounting, record keeping, reporting, cash applications, communication, account reconciliations, and special projects.
Field Alliance Manager - Strategic Partnerships
Company: ExtraHop
Location: USA
Posted Dec 03, 2025
This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.
Customer Support Specialist
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The text is a job description for a Customer Support Specialist role at Muck Rack. It outlines the responsibilities, success metrics, required skills, and interview process. The role involves providing frontline support to customers, troubleshooting issues, collaborating with teammates, and maintaining expert-level product knowledge. Success will be measured by time to close, response time, number of conversations replied to, customer satisfaction score, and quality assurance reviews.
Enterprise Real Account Manager
Company: Mapbox
Location: USA
Posted Dec 03, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing individuals, diversity, and teaching. The role involves building relationships with enterprise customers, presenting solutions, and expanding Mapbox adoption in key industries.
Lead Technical Program Manager - Business Continuity & Disaster Recovery
Company: HubSpot
Location: USA
Posted Dec 03, 2025
The text describes a strategic systems-level thinker role in HubSpot's Security team, focusing on building Business Continuity and Disaster Recovery (BCDR) programs to enhance organizational resilience. The role involves partnering with various teams, conducting Business Impact Analyses, developing BCDR strategies, and leading disaster recovery tests. The company values transparency, learning, and authenticity, and offers competitive compensation and benefits.
Staff Machine Learning Engineer - Communication & Connectivity
Company: Airbnb
Location: USA
Posted Dec 03, 2025
The text describes Airbnb's community and the role of a Staff Engineer in developing advanced machine learning solutions to enhance guest and host experiences. It highlights the opportunity to shape early-stage initiatives, lead ML applications, and foster engineering maturity.
Senior OT Operations Manager
Company: GuidePoint Security
Location: USA
Posted Dec 03, 2025
GuidePoint Security is seeking a Senior OT Operations Manager to optimize delivery processes, enhance project management capabilities, and drive operational excellence across their growing OT services and incident response engagements. The role focuses on process optimization, project manager capability enhancement, OT incident response operational excellence, strategic operations and performance management, and cross-functional leadership and alignment.
Enterprise Support Specialist
Company: SoundStack
Location: USA
Posted Dec 03, 2025
SoundStack is an audio-as-a-service company that provides digital audio businesses with access to big tech, easy-to-use tools, and the ability to connect with any provider across the market. The Enterprise Support Specialist role is responsible for ensuring the technical success and satisfaction of VIP partners across both the Platform and Marketplace areas of SoundStack. The role involves providing frontline technical support, aiding in the onboarding process, acting as the primary point of contact for VIP partners, managing escalations, maintaining service level agreements, documenting client interactions, proactively monitoring service performance, communicating with stakeholders and customers, conducting training sessions, and participating in weekend and on-call support.
Community Experiences Manager
Company: Figma
Location: USA
Posted Dec 03, 2025
Figma is seeking a community builder and connector to create programs that inspire engagement, foster advocacy, and influence adoption. The role involves designing hackathons, scaling advocacy programs, developing recognition and awards, and partnering cross-functionally. The ideal candidate has 5+ years of experience in community engagement, proven experience running community programs at scale, strong operations and program management background, excellent cross-functional collaboration skills, and a passion for community building.