Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Employee Experience Specialist - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 02, 2025

First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.

Client Manager

Company: TrueML

Location: USA

Posted Dec 02, 2025

TrueAccord is looking for a Client Manager to join their team and manage relationships with important clients, including large financial institutions. The role involves proactive account management, driving scalable processes, managing feedback loops, identifying improvement opportunities, fostering client growth, interpreting data insights, and providing consultative guidance. The ideal candidate should have a bachelor's degree or relevant experience, experience in client management or customer service, preferably in the collections industry, and strong communication, problem-solving, and leadership skills.

Account Manager - Serving Churches

Company: Chaney & Associates

Location: USA

Posted Dec 02, 2025

Chaney & Associates empowers churches with cloud-based accounting and consulting services. They offer growth opportunities, a tech-savvy environment, and a focus on client relationships. The ideal candidate should have strong leadership skills, accounting expertise, and a commitment to excellence.

Engineering Manager - Delivery Experiences

Company: Netflix

Location: USA

Posted Dec 02, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Experiences team ensures Netflix engineers can ship services safely and reliably. The team focuses on product vision, technical vision, customer partnerships, and team leadership to maintain a high developer experience as complexity increases.

Senior IT Engineer - Enterprise Applications & Infrastructure

Company: Weedmaps

Location: USA

Posted Dec 02, 2025

The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.

Program Manager - Tribal & Rural Health

Company: CareMessage

Location: USA

Posted Dec 02, 2025

CareMessage is seeking a strategic and experienced Program Manager for Tribal and Rural Health to cultivate relationships, drive adoption, engagement, acquisition, and retention in the Tribal and Rural Health Market. The role involves collaborating with internal teams, aligning with Implementation, Product, and Leadership to deliver measurable outcomes and exceptional customer experiences. The ideal candidate should have experience working with Tribal Health organizations and building trust within complex healthcare networks.

General Manager - Title & Escrow Services

Company: Truehold

Location: USA

Posted Dec 02, 2025

The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.

Team Lead Coordinator - Internal Candidate

Company: PaceMate

Location: USA

Posted Dec 02, 2025

PaceMate is seeking a Remote Team Lead Coordinator Lead to guide clinical decision making and support the clinical team. The role involves decision making, education, alert triage, team assignments, and maintaining knowledge of PaceMate products. The company offers a robust compensation and benefit package, and is a top healthcare technology company.

Director - Merchandising

Company: iHerb

Location: USA

Posted Dec 02, 2025

The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.

Manager, Software Engineering - Billing

Company: Figma

Location: USA

Posted Dec 02, 2025

This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.

Director - Channel Marketing

Company: Yubico

Location: USA

Posted Dec 02, 2025

Yubico promotes secure technology and global innovation, offering competitive benefits and a collaborative culture. They seek a Director for Channel Marketing to expand their partner ecosystem.

Global Clinical Trainer - Leadless Technologies

Company: Abbott

Location: USA

Posted Dec 02, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers a wide range of benefits and opportunities for career growth. The job description is for a Global Clinical Trainer in Leadless Technologies, responsible for developing and delivering training content for healthcare professionals and Abbott teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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