Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Data Scientist

Company: Khan Academy

Location: USA

Posted Nov 23, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.

VP - Strategic Pursuit Team (SPT)

Company: EDB

Location: USA

Posted Nov 23, 2025

EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking an exceptional VP to drive and secure the company's largest, most complex, and transformative enterprise opportunities globally. The role requires a proven track record of orchestrating cross-boundary resources and partnerships to win pivotal multimillion-dollar engagements.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 23, 2025

The role of Enterprise Sales Director Central US at Lumos involves leading the strategic enterprise segment across the Central region for companies with 2000+ employees. The responsibilities include managing a team of quota-carrying Enterprise AEs, setting clear activity and quality standards, owning the regional business plan, running a tight operating cadence, ensuring world-class execution of the sales process, leading pipeline generation strategy, partnering with SE leadership, building a partner co-sell motion, using data to diagnose gaps and implement corrective plays, and fostering an accountable and performance-based culture. The ideal candidate should have 5+ years of experience leading enterprise account executives, a consistent record of team overattainment in complex multistakeholder enterprise deals, deep understanding of SaaS/Cloud GTM identity security or enterprise IT domain, mastery of MEDDPICC, forecast discipline, strong cross-functional influence, and executive presence.

Senior Product Manager

Company: Litify

Location: USA

Posted Nov 23, 2025

Litify is revolutionizing the legal industry with innovative technology, recognized for its growth and awards. They seek a Senior Product Manager to lead key initiatives, offering competitive salaries and benefits.

Director Alliances

Company: EDB

Location: USA

Posted Nov 23, 2025

EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking a highly experienced Sr Director of Strategic Alliances to define, drive, and execute the company's strategic alliances strategy. The role involves building deep relationships with global technology leaders, negotiating high-value agreements, and accelerating the product roadmap through partnerships.

Project Manager - Marketing

Company: Saviynt

Location: USA

Posted Nov 23, 2025

Saviynt is an AI-powered identity platform that helps organizations manage and govern access to their applications, data, and business processes. The company is recognized as a leader in identity security and is helping customers safely accelerate their deployment and usage of AI. Saviynt is building an in-house creative engine and is hiring a Creative Project Manager to lead the planning and execution of marketing projects, ensuring timely delivery and high-quality output.

Partner Development Manager - Sales Aligned

Company: Stripe

Location: USA

Posted Nov 23, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Global Alliances and Channels team focuses on building partnerships with professional services firms and technology alliance partners. The Partner Development Manager Sales Aligned role supports the success of Stripe's Alliances & Channels organization by driving joint go-to-market activities and partner-related revenue growth.

Solutions Architect

Company: Grafana Labs

Location: USA

Posted Nov 23, 2025

Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.

Sales Development Representative - API/CPaaS

Company: Vonage

Location: USA

Posted Nov 23, 2025

The role of Sales Development Representative at Vonage API is crucial for generating sales pipeline and refining sales and marketing strategy. The position offers tremendous growth opportunities and the chance to develop skills in B2B technology sales and marketing. The company is growing rapidly and expects SDRs to grow to more senior positions as they gain experience and achieve higher levels of performance.

Vice President - Product Marketing

Company: G-P

Location: USA

Posted Nov 23, 2025

The text promotes GP's AI-powered HR compliance tool, highlighting its benefits for HR leaders and cost savings. It outlines a leadership role in product marketing with responsibilities for strategy, team development, and global market expansion, emphasizing the company's growth potential and technological innovation.

Senior Pentester

Company: Synack

Location: USA

Posted Nov 23, 2025

Synack is seeking a talented penetration tester to join their new team. The role involves conducting penetration tests, identifying vulnerabilities, and writing professional reports. The ideal candidate should have experience in various types of offensive security engagements, strong communication skills, and relevant certifications.

Senior Product Marketing Manager

Company: Immersive

Location: USA

Posted Nov 23, 2025

Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive the evolution of their flagship platform.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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