Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Malware Defense Analyst

Company: Bank of America

Location: Washington, DC

Posted Jan 24, 2025

Bank of America is seeking a mid-level candidate with malware analysis and incident response experience for a role focused on cyber security threats. The role involves responding to real-time threats, conducting static, dynamic, and behavioral analysis of malicious software, and maintaining detailed documentation. The ideal candidate should have 3-5 years of experience in threat prevention disciplines, strong investigative mindset, and ability to drive process changes. Required skills include understanding of browser exploitation techniques, familiarity with web based technologies, experience with Email Headers, detecting phishing threats, SIEM experience, and technical skills in maintaining a virtualized sandbox environment.

Enterprise MF Risk - Risk Management - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 24, 2025

Fannie Mae is seeking a Multifamily Enterprise Risk Senior Associate for a flexible hybrid role in Washington DC or Plano TX. The role involves assisting with oversight of the Multifamily business, reviewing and monitoring preacquisition pricing, performing ongoing file reviews, documenting and presenting findings, building relationships, and partnering with stakeholders to drive success. The ideal candidate will have 2 years of related experience, knowledge of the multifamily real estate industry, experience with financial and trend analysis, strong communication skills, advanced Excel skills, a Bachelor's degree, and preferably multifamily or commercial real estate underwriting experience. Fannie Mae is an Equal Opportunity Employer offering comprehensive benefits and a flexible work environment.

Georgetown University Food Safety Manager II

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

The Food & Occupational Safety Manager at Georgetown University's Aramark account will coordinate safety and risk programs, processes, and procedures. This role involves strategic operational support, addressing operational needs related to safety, food safety, sanitation, and environmental compliance. The position requires a Bachelor's degree in occupational health and safety, food science, or Hospitality management, along with 5-7 years of professional safety experience. The salary ranges from $75,000 to $95,000, depending on skills, qualifications, and market data. Aramark offers comprehensive benefits and a supportive work environment.

Housekeeper for Capital One Arena Facilities

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

Aramark is seeking a Housekeeper to maintain cleanliness of locations, ensuring guest safety and health. The role involves adhering to preventative maintenance procedures, using cleaning equipment safely, and promoting professional relationships. Past cleaning experience is preferred, along with strong communication skills and adaptability to changing demands. Aramark values professional growth and commitment to training.

Knowledge Manager

Company: Leidos

Location: Washington DC

Posted Jan 24, 2025

Leidos, a technology-enabled solutions provider, is seeking a Knowledge Manager for the Defense Combating Terrorism Office of an Intelligence agency. The role involves aligning processes and technology for information sharing, compiling reports on performance metrics, disseminating intelligence products, and demonstrating expertise in intelligence production. The ideal candidate should have an active Top SecretSCI TSSCI security clearance, a Bachelor's or Master's degree, and 8-12 years of Department of Defense or Intelligence Community Knowledge Management experience. Familiarity with Tableau is a plus. The pay range is $104,650 - $189,175.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Senior Knowledge Manager

Company: Leidos

Location: Washington DC

Posted Jan 24, 2025

Leidos, a technology-enabled solutions provider, is seeking a Senior Knowledge Manager for the Defense Combating Terrorism Office of an Intelligence agency. The role involves aligning processes and technology for information sharing, compiling reports on performance metrics, disseminating intelligence products, and demonstrating expertise in intelligence production. The ideal candidate should have an Active Top SecretSCI TSSCI security clearance, a Bachelor's degree with 17-20 years of DoD/IC Knowledge Management experience, or a Master's degree with 12-15 years of experience. Familiarity with Tableau is a plus. The pay range is $126,100 - $227,950.

District Support Pharmacist PT

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's importance in delivering enhanced human-centric health care. The position involves managing patient care programs, ensuring patient safety, and maintaining regulatory requirements. The ideal candidate will lead with heart, displaying empathy and compassion, and motivate their team to drive growth and improve performance. The role requires an active pharmacy license, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances.

Senior Director FP&A

Company: FiscalNote

Location: Washington DC

Posted Jan 24, 2025

The Sr Director of FP&A will lead all FP&A functions, creating a best-in-class financial intelligence function. This role involves developing long-term and short-term financial goals, maintaining financial systems, and driving margin and workflow improvements. The ideal candidate will have 8+ years of experience in financial modeling, advanced expertise in Salesforce, Excel, GSuite, and NetSuite, and the ability to lead cross-functional teams. The position demands strategic vision, operational expertise, and collaboration skills to achieve financial goals and scale effectively.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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