Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

IT Project Manager

Company: CACI International Inc

Location: Washington DC

Posted Dec 13, 2024

CACI is a company that values integrity, trust, and continuous growth. They offer a flexible time off benefit, robust learning resources, and a culture that supports personal and professional development. The company is mission-oriented and has been named a Best Place to Work by the Washington Post. They have an immediate need for an IT Project Manager to lead large projects and manage transitions effectively.

Sr. Public Relations Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Dec 13, 2024

The text describes a role at Fannie Mae, a company that aims to make a home a possibility for millions of people. The Sr Public Relations Associate Flex Hybrid role involves expanding external understanding of the organization's business performance and strategy, managing media relations, and drafting clear and concise messaging for internal and external distribution. The ideal candidate should have 2 years of related experience, skills in creating visual concepts, editing content, and presenting information, and a bachelor's degree in English Journalism and Communications or a related field. The role also requires experience working with print or broadcast media and using software such as Workiva Wdesk, Cision, and Excel.

Manager - Client Development, Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Dec 13, 2024

Capital One is looking for a Strategic Client Manager to join the Partnerships Team. The role involves partnering with top merchants to help them succeed using Capital One Shopping's suite of solutions. The team is looking for an individual with product data and strategic account management experience to help integrate and create bespoke solutions for top merchants. The candidate should act as a key liaison between clients and internal teams and perform various responsibilities including partnering with key external stakeholders, integrating Capital One Shopping's products and services with merchant partners, leveraging data to optimize and grow the book of business, and driving strategic analysis to support merchant initiatives.

Church Partnerships Manager I - West Region

Company: Compassion International

Location: Washington DC

Posted Dec 13, 2024

The text is about a job opening for a Church Partnerships Manager at Compassion International. The role involves acquiring new partnerships with churches, leading to child sponsorship and revenue growth. The ideal candidate should have sales experience, business or nonprofit development experience, a pastoral background, and the ability to work independently. The position requires maintaining a personal relationship with Jesus Christ, upholding Compassion's ministry, and adhering to child protection policies. The candidate should be able to travel up to 50% of the time and be familiar with CRM software.

Systems Support Engineer I (M-F 1130am-8pm)

Company: Red River

Location: Washington DC

Posted Dec 13, 2024

Red River Managed Services is seeking a Systems Support Engineer I to join their team at their headquarters in Chantilly, VA. The candidate will be responsible for working on a team at the Red River Service Desk, handling customer technical support requests and escalation, and maintaining user uptime and improving computing experiences through effective troubleshooting and problem identification. The ideal candidate must have at least one year of IT experience with IT administration and support, Windows desktop administration and management of Active Directory, DHCP, DNS, Office 365, and Intune. Preferred qualifications include a Bachelor's degree in a technical field, CompTIA A+ or Network+ certification, and Microsoft 365 Fundamentals and Administrator certifications.

Proposal Coordinator

Company: Barbaricum

Location: Washington DC

Posted Dec 13, 2024

Barbaricum is a rapidly growing government contractor with over 15 years of experience in supporting federal customers, particularly in Defense and National Security mission sets. They offer capabilities in Intelligence Analytics, Engineering, Mission Support, and Communications. Barbaricum is seeking a Proposal Coordinator to support their dynamic Business Development team.

Training Manager - Phenom

Company: CAE

Location: Washington DC

Posted Dec 13, 2024

The text describes a job opening for a Full Time Training Manager at CAE's new business aviation training centre in Vienna, Austria. The role involves managing assigned programs, ensuring training records are up-to-date, supporting program scheduling, and acting as a point of contact with local technical personnel. The ideal candidate should have a Bachelor's degree in a job-related field, at least 5-8 years of job-related experience, and extensive aeronautical and aviation training experience. The role requires working flexible hours, including public holidays and weekends. The position is based in Vienna and requires a full-time commitment.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Dec 14, 2024

The text describes a job posting for a Jewelry Consultant position at Brilliant Earth in Washington DC. The role involves providing exceptional customer service, utilizing sales strategies, and managing a high volume of sales leads. The ideal candidate should be able to work full-time, including weekends, and have a passion for customer service, exceeding sales targets, and attention to detail. The company offers competitive compensation, benefits, and a supportive work environment.

Client Success Manager - Federal

Company: Juvare

Location: Washington DC

Posted Dec 13, 2024

Juvare is a worldwide leader in emergency preparedness and critical incident management technology. They help government agencies, corporations, healthcare facilities, academic institutions, and volunteer organizations leverage real-time data to manage incidents faster and more efficiently, protecting people, property, and brands. They are an AWS partner certified in Public Safety and Disaster Response. The Client Success Manager (CSM) role is to be the primary resource for advice on meeting clients' business or program goals with the use of Juvare solutions, driving client adoption, and ensuring client satisfaction.

Desktop Support Analyst II

Company: Trinity Health (HQ Michigan)

Location: Washington DC

Posted Dec 13, 2024

The job description outlines a full-time position with a focus on configuring, installing, and maintaining TIS users' desktop software and hardware. The role involves providing advanced-level support, consultation, and technical guidance. The position requires knowledge of Trinity Health's mission and values, as well as experience with complex applications, hardware, and troubleshooting techniques. The role also involves participating in projects, technology strategic planning, and maintaining documentation. The physical and mental requirements include the ability to set priorities, work on multiple tasks, and comply with policies and procedures.

Senior Database Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 13, 2024

The job posting is for a Senior Database Engineer position at CACI, an Equal Opportunity Affirmative Action Employer. The role involves working in development and production environments, designing, developing, and supporting new database models. The position also requires data governance, data architecture, and data policy implementation. The successful candidate will have 10 years of related experience, a BS degree, and proficiency in database technologies. The company offers a culture of integrity, trust, continuous growth, and competitive compensation benefits.

Systems Operations Analyst

Company: Microstrategy

Location: Washington DC

Posted Dec 13, 2024

MicroStrategy is a market leader in enterprise analytics and mobility software, pioneering the BI and analytics space. They are leading a groundbreaking shift in treasury reserve strategy by adopting Bitcoin as a key asset, reshaping the financial landscape. The company values innovation, curiosity, and a relentless pursuit of excellence. They are seeking a candidate for a salesforce position with strong analytical skills, Excel proficiency, and experience with BI tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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