Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Federal Deployment Manager

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 03, 2024

Palo Alto Networks is dedicated to being the leading cybersecurity partner, ensuring a safer digital world. They value innovation, collaboration, and integrity. The company offers a supportive work environment with flexible development programs and a focus on employee wellbeing. The National Security Division seeks a Deployment Manager to specialize in serving public sector customers, particularly in leveraging Internet Landscape Intelligence (ILI) capabilities for Department of Defense, Intelligence Community, and Federal Civilian customers. The ideal candidate should have 5+ years of technical client delivery experience, a strong understanding of cyber threats, and excellent communication skills.

Relationship Manager, Business Cards & Payments - Acquisitions (DC & Southern MD)

Company: Capital One

Location: Washington, DC

Posted Dec 03, 2024

Capital One is seeking a Relationship Manager for Business Cards & Payments in Washington DC & Southern Maryland. The ideal candidate should be a self-starter, disciplined, autonomous, and have a high sense of urgency to deliver on customer needs. The role involves building long-term relationships with small and mid-sized businesses, understanding their business and B2B wallet, and helping them identify the right products to optimize rewards and benefits. The candidate will be responsible for multiple aspects of the sales cycle, including building a go-to-market business plan, identifying and qualifying leads, cold-calling c-suite executives, assessing customer needs, and driving new account engagement. The role requires excellent project and process management, interpersonal influence, networking, project ownership, and workflow management skills. The minimum and maximum full-time annual salary for this role is $105,000.

Cybercrime Disruption Specialist

Company: Bank of America

Location: Washington, DC

Posted Dec 03, 2024

Bank of America is seeking a Cybercrime Specialist to join their Cybercrime Disruption & Response team. The role involves researching and understanding the cybercriminal ecosystem, identifying emerging threats, and collaborating with enterprise stakeholders to prevent cybercrime. The ideal candidate should have 3+ years of experience in cyber fraud, threat intelligence, or cyber threat evaluation, and proficiency in data analysis and Python. The position offers a competitive salary and benefits package, with opportunities for career growth and making a significant impact in the field of cybersecurity.

Barista - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $21.55, and benefits include medical, dental, vision, and work/life resources. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines.

Warehouse Manager for AMTRAK - Washington DC

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

The Warehouse Manager position at Aramark involves supervising commissary activities, ensuring smooth food and supply flow to Amtrak trains, and managing costs. Responsibilities include coordinating activities, maintaining work methods, enforcing policies, and supervising staff. The role requires an Associates Degree in Business/Operations/Management, industry background in vending, food service, or route distribution, and functional background in route driving. Aramark offers competitive compensation and benefits, including medical, dental, vision, retirement savings plans, and paid days off.

Quality Assurance Manager

Company: MTM

Location: Washington DC

Posted Dec 03, 2024

The job posting is for a Manager Quality Assurance position at MTM, a company that values innovation, collaboration, and growth. The role involves supervising a team, ensuring compliance with client requirements, and providing training and support. The company offers competitive pay, benefits, and a casual dress environment.

Risk Oversight Lead

Company: Merrill

Location: Washington, DC

Posted Dec 03, 2024

Bank of America is seeking a Risk Oversight team lead with extensive cybersecurity or information security domain knowledge and 8+ years of risk management experience. The role involves overseeing day-to-day activities, strategic planning, and execution of the team. Key responsibilities include managing Issues Management portfolio, engaging with senior leaders, developing partnerships, and providing critical reporting. The ideal candidate should have experience in regulatory, operational risk, and compliance, with strong relationship management and interpersonal skills. The position offers a competitive salary, benefits, and opportunities for career growth.

Finance Shared Services - Accounting -Payroll Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 03, 2024

Fannie Mae is seeking a Payroll Advisor with 6 years of experience in full-cycle payroll processing using Workday. The role involves collecting, compiling, and entering payroll data, processing U.S. payrolls, resolving discrepancies, reconciling tax filings, and ensuring compliance with regulations. The ideal candidate should have a Bachelor's degree, strong communication skills, and a positive attitude. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Regional Merchant Lead - Northeast

Company: DoorDash

Location: Washington, DC

Posted Dec 03, 2024

DoorDash is seeking a Regional Merchant Lead (Outside Sales Representative) with 2+ years of sales experience, ideally in a closing role. The role involves new restaurant acquisition, selling products and services, and uncovering restaurant pain points. The successful candidate will have a passion for SMB businesses and the restaurant industry, excel in a transactional deal cycle, and have experience exceeding goals. This is a hybrid role with up to 50% travel. DoorDash offers a comprehensive benefits package and is committed to diversity and inclusion.

Sr TRIRIGA Application Developer

Company: JLL Technologies

Location: Washington DC

Posted Dec 03, 2024

The job posting is for a Sr TRIRIGA Application Developer position at JLL, a global provider of real estate and investment management services. The job involves developing and implementing TRIRIGA-based solutions for the US Federal customer. The company offers a supportive culture, comprehensive benefits package, and personalized benefits that support personal wellbeing and growth.

Specialty Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking a Pharmacy Technician for their CarePlus Specialty Pharmacy team, specializing in various diseases. The role involves ensuring correct medication filling, accurate prescription information entry, patient communication for delivery or pickup, and inventory management. The position offers a comprehensive benefits package, including medical, dental, vision insurance, and more. Required qualifications include 1+ years of pharmacy technician experience and active registration with the District of Columbia Board of Pharmacy. Preferred qualifications include bilingual skills, PTCB Certification, and previous retail or customer service experience.

Pharmacy Intern

Company: CVS Health

Location: Fort Washington, PA

Posted Dec 03, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages