Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

IT Specialist

Company: U.S. Department of State

Location: Washington, DC

Posted Dec 03, 2024

The job is in the Office of Analytics, Deputy Assistant Secretary of Research and Analytics, Bureau of Global Public Affairs, Department of State. The role involves managing operations for cloud infrastructure supporting open-source information collection and analysis, leading IT infrastructure testing, and establishing relationships with GPA and Department stakeholders. Requirements include U.S. citizenship, Secret security clearance, and at least 1 year of specialized IT experience, including data warehouse operations, data mining, and cloud-based solution development.

Document Reviewer

Company: Addison Group

Location: Washington, DC

Posted Dec 03, 2024

A job posting for Document Reviewers is available in Northern Virginia. The role involves supporting a nationwide project, conducting detailed document analysis, and ensuring compliance with program rules. Qualifications include a minimum of three years of relevant experience, proficiency in Microsoft Office, strong analytical skills, and the ability to work in a fast-paced environment. Overtime may be required.

Network & AWS Operations Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 03, 2024

A cloud services company is seeking a security-focused DevOps engineer with extensive experience in automation tooling, system administration, and Linux/UNIX operating systems. The role involves researching and architecting secure solutions, designing high-performance, scalable, and fault-tolerant systems, and deploying self-service security solutions. The ideal candidate should be comfortable with multiple programming languages, configuration-as-code, and various technologies including iptables, TCP/IP, and version control tools. Strong communication skills and the ability to work independently or collaboratively are required. Experience with SaaS/PaaS solutions, virtualization, and database platforms is a plus.

T2 Systems Engineer

Company: BryceTech

Location: Washington DC

Posted Dec 03, 2024

BryceTech is seeking a mid to senior level systems engineer with experience in satellites and their interface to ground systems. The ideal candidate will have a good technical background, knowledge of RFLink16S band, SV payloads, and SATCOM. They should be able to work in a fast-paced dynamic environment and have strong communication skills. The position involves supporting various engineering, scientific analysis, planning, and program management of defense space activities.

Radiologic Technologist - Burien - Full-Time

Company: Kaiser Permanente

Location: Renton, Washington

Posted Dec 04, 2024

The job involves providing radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Responsibilities include preparing rooms, developing images, and ensuring patient safety. The role requires strong communication skills, teamwork, and adherence to safety protocols. The company offers competitive wages with a recent increase of up to 9% and a $5,000 sign-on bonus. The ideal candidate should be a certified radiologic technologist with strong problem-solving skills and the ability to work well with physicians, customers, and colleagues.

Junior Developer for Modeling and Simulation Computing

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 04, 2024

The Aerospace Corporation is seeking a Junior Developer for Modeling and Simulation Computing, Member of the Technical Staff, Sr Member of the Technical Staff, Systems and Modeling and Simulation Engineer. The position offers a full-time role in Colorado Springs or Chantilly with a hybrid work model. The candidate will work on developing modeling and simulation workflows, growing and sustaining the department's capabilities, and communicating software development progress. The minimum requirements include a Bachelor's degree in STEM, 2+ years of related postgraduate level expertise in software development, and proficiency in Python or C++. The position requires a security clearance for US citizens.

Senior Java Developer - TS/SCI CI Poly

Company: cFocus Software Incorporated

Location: Washington DC

Posted Dec 04, 2024

The job posting is for a Senior Java Developer to lead the development of a high-priority project in a secure C2S environment. The ideal candidate should have expertise in Java development, cloud technologies (AWS), and continuous integration and deployment. The role requires leading development efforts, ensuring high-quality deliverables, and collaborating with cross-functional teams.

Program Support Technician

Company: Makpar

Location: Washington DC

Posted Dec 04, 2024

Makpar is a team of innovators and consultants offering cutting-edge technologies for the federal government. They help clients achieve their goals by solving complex problems and building sustainable solutions. The company offers a dynamic and rewarding environment for professional growth. They provide various service offerings including cybersecurity, cloud migration, IT project management, Agile transformation, DevSecOps, identity, credential, and access management, ICAM, and health IT. Makpar is a Great Place to Work™ certified company with recent awards including Fortune Top 100 Small Place to Work, Inc. 5000, and Inc Best in Business. They are seeking a PC Service Desk Technician to join their growing team.

Watch Officer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 03, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm, is seeking a Watch Officer. The role involves supporting the IT Operations Center, monitoring network and server performance, and ensuring the security of critical business functions. The ideal candidate should be a U.S. citizen with a minimum of an Interim Secret clearance, possessing strong IT skills, ITIL concepts understanding, and excellent communication skills. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Radiologic Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 04, 2024

The job posting is for a Radiology position that involves providing services to patients, ensuring their safety, and maintaining high-quality imaging. The role includes preparing rooms, developing images, maintaining equipment, and adhering to safety standards. The employee will also perform quality radiographic and specialty images, position patients, and evaluate images for technical quality. They must demonstrate knowledge of radiological procedures, obtain images using proper techniques, and contact physicians for discrepancies. The role requires maintaining patient confidentiality, providing excellent customer service, and ensuring safe radiation levels. The job also involves inputting patient information into the electronic medical record and maintaining a clean, stocked Radiology room.

Case Assistant

Company: Alston & Bird

Location: Washington DC

Posted Dec 04, 2024

Alston amp Bird is a reputable international law firm with a strong focus on impactful communication, collaboration, and community involvement. They have been recognized as a 100 Best Companies to Work For© by Fortune magazine for 25 consecutive years, fostering a culture of innovation and professional development. The firm is currently seeking a Case Assistant for their International Trade Team within the Litigation Practice Group, offering a one to two year program for those with a bachelor's degree and looking to transition into law or learn more about the legal profession.

Full-Stack Engineer

Company: BLN24

Location: Washington DC

Posted Dec 04, 2024

BLN24 is award-winning digital creative agency supporting US Federal Government, offering service and solution delivery with a focus on strategic and technical operations. They are looking for an experienced Mid-Level Full-Stack Engineer with various skills and certifications. BLN24 offers competitive benefits, flexibility, and a diverse work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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