Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Financial Accountant

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post's finance department is seeking an experienced senior accountant for their financial accounting and reporting team. The ideal candidate should be adaptable, intellectually curious, and capable of understanding how various components contribute to the company's mission. Key responsibilities include preparing general ledger accounting functions, variance to budget analyses, and maintaining internal process documentation. The role requires a degree in Accounting, 5+ years of progressive experience, and advanced Excel skills. Preferred qualifications include a CPA or CA designation and experience with specific software. The Post offers competitive benefits and a salary range of $74,000 - $111,000 annually.

Community Manager - Washington D.C.

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 04, 2024

The role of Vice President - Community Manager in Consumer Bank involves developing a community outreach program, growing One Chase business opportunities in underserved communities, creating financial health roadmaps, and collaborating with various teams. The individual will work in the field, host financial health workshops, and ensure the community benefits from Chase's resources. Key responsibilities include event planning, execution, and reporting results. Required qualifications include leadership, relationship-building, presentation skills, and problem-solving abilities. Preferred qualifications include bilingual language skills. The position requires NMLS registration under the SAFE Act and compliance with JPMC's employment and engagement of minors standard.

Assistant General Manager, Washington DC

Company: Equinox

Location: Washington, DC

Posted Dec 04, 2024

Equinox Group, a high-growth collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking an Assistant General Manager. The role involves ensuring smooth operational procedures, training and supervising staff, managing inventory, payroll, budget, and maintaining club maintenance. The ideal candidate should have 3-6 years of management experience in a customer service business, preferably in retail and hospitality, with excellent communication skills, financial management experience, and a 4-year college degree. Equinox offers competitive salary, benefits, and commission opportunities, along with a complimentary club membership and perks.

Barista at McCourt School of Business

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $20.92-$21.92, with comprehensive benefits including medical, dental, vision, and retirement savings plans. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines. Aramark is committed to equal employment opportunities and fostering professional growth.

Personal Banker - Park Road

Company: PNC

Location: Washington, DC

Posted Dec 04, 2024

The job posting at PNC for a Personal Banker in a Traditional Branch emphasizes the company's commitment to customer experience and inclusivity. The role involves strengthening customer relationships through proactive sales and service activities, managing customer experience to improve financial wellbeing, and collaborating with ecosystem partners to grow customer's share of wallet. The ideal candidate should possess skills in accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales. Preferred qualifications include Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, and Selling. The position requires 3+ years of experience, and candidates must demonstrate knowledge of PNC's values and practices, risk management, and customer needs. The base salary ranges from $46,800.00 to $73,450.00, and PNC offers comprehensive benefits including health insurance, life insurance, disability protection, 401(k) with PNC match, and more.

Data Scientist (Visa Predictive Models)

Company: Visa

Location: Washington, DC

Posted Dec 04, 2024

Visa, a global leader in payments and technology, is seeking a Technical (Individual Contributor) for its Visa Predictive Modeling (VPM) team. The role involves developing real-time fraud detection models for merchants, leveraging rich data at checkout. Responsibilities include building predictive models, conducting research, improving modeling processes, partnering with cross-functional teams, managing model risks, and addressing client questions. The ideal candidate should have 2+ years of relevant work experience, a degree in a quantitative field, and strong background in machine learning, deep learning, AI algorithms, and big data analysis. Python and SQL proficiency are required. This is a hybrid role requiring 2-3 days in the office per week. The estimated salary range is $116,500 to $164,500 per year.

Health Concierge Ops (Central & Eastern Time Zone)

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health is seeking a customer service representative to work in a call center environment. The role involves providing emotional connections with members, answering unasked questions, and educating customers on benefit plan information. The ideal candidate will have excellent communication skills, empathy, and the ability to work in a fast-paced environment.

Outpatient Physical Therapist, On-Call Day, Vancouver

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted Dec 04, 2024

The Physical Therapist (PT) is responsible for delivering quality treatment programs to patients of all ages, evaluating their physical status and functional abilities, and developing treatment plans. They coordinate with other healthcare disciplines, integrate discharge planning early, and maintain professional competency through continuing education. The PT also demonstrates time management skills, maintains a clean and safe department, and communicates effectively with patients, families, and colleagues.

Executive Area Business Specialist, Immunology - Washington, DC - Johnson & Johnson Innovative Medicine

Company: Johnson & Johnson

Location: Washington, DC

Posted Dec 04, 2024

Johnson & Johnson is recruiting for an Executive Area Business Specialist for Immunology in the Washington, DC territory, covering Fairfax, VA; Rockville, MD; Charleston, WV; Arlington, VA. The role involves ensuring patient access to pharmaceutical products, educating practices on efficient practices, and updating them on payer changes. The specialist will also assist in product promotion, mentor doctors on in-office infusion programs, and serve as a resource on payer policies, reimbursement regulations, and clinical staff licensing requirements. The company offers competitive pay, sales incentives, a company car, and comprehensive benefits.

CBRN Technician

Company: Leidos

Location: Washington, DC

Posted Dec 04, 2024

Leidos Security and Engineering Programs (SEP) is looking for a CBRN Technician for the Center for Information Systems Security (CISS) program. The role involves preparing, analyzing, operating, maintaining, repairing, and modifying equipment and sample processes. The candidate will perform analytical and technical support on products, troubleshoot malfunctions, and create processes for analyzing known and unknown substances. Strong interpersonal skills, teamwork, and ability to work in high-stress emergency situations are required. Basic qualifications include a valid driver's license, active Secret security clearance, and emergency services or environmental sampling experience. Preferred qualifications include past military experience, HAZWOPER training, and related Associates degree.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $18.25 - $26.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Certified Ophthalmic Assistant (40 hours Northgate)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 04, 2024

The job description outlines the responsibilities of an ophthalmic assistant, including assisting medical providers with eye care duties, building rapport with patients, and ensuring patient safety. The position requires knowledge of advanced ophthalmic techniques and procedures, as well as strong communication skills. The ideal candidate will have experience working in an ophthalmology or optometry practice and possess basic life support certification.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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