Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Sr. Director, Sales

Company: Samsung Semiconductor, Inc.

Location: Washington DC

Posted Dec 03, 2024

The text is about an opportunity to lead sales engagement with a leading Cloud Service Provider, build relationships with key stakeholders, and contribute to the growth of Samsung's business. The role requires strong leadership, sales skills, and the ability to work with key decision-makers. The company offers a competitive compensation package, incentive opportunities, and a diverse benefits package.

Culinary Specialist - Senior Care - Deanwood Rehabilitation

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining records, and ensuring high standards of quality and safety. The hourly rate ranges from $17.50 to $17.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include preparing quality food, maintaining sanitation, serving food according to schedules, and adhering to food safety regulations. The role may require physical demands and use of Personal Protective Equipment (PPE).

Resident District Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

SodexoMagic is seeking a Resident District Manager for student nutrition operations in the District of Columbia Public Schools. The RDM will oversee 49 schools, managing cafeteria, retail sites, and catering operations with a $21M revenue base. Key responsibilities include strategic leadership, financial acumen, talent management, and strong communication. The ideal candidate should have a Bachelor's degree and at least five years of management experience in school nutrition programs. Sodexo offers competitive compensation, benefits, and opportunities for career growth.

Vice President- Production & Design lead

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 03, 2024

Join a team of dedicated professionals at JPMorganChase to advance research and evidence-based policy proposals. As a Production & Design Lead, you'll play a pivotal role in amplifying research findings and policy suggestions. Responsibilities include managing a team, coordinating across internal and external teams, improving organizational processes, and building relationships with stakeholders. Required qualifications include passion for the corporate responsibility mission, 7+ years of project management experience, and strong communication skills.

Space Enterprise Commercial Modeling and Simulation Lead

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 03, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is looking for a Space Enterprise Commercial Modeling and Simulation Lead to join their team.

Customer Success Manager, CoCounsel Legal Aid Program

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 03, 2024

Thomson Reuters is seeking a Customer Success Manager for their new CoCounsel for Legal Aid program. The role involves onboarding and training legal aid organizations on generative AI software, managing client accounts, and ensuring maximum product usage. The ideal candidate should have a law degree or legal experience, preferably with legal aid organizations or in legal technology. They should possess strong communication skills, a positive attitude, and interest in new technology. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Client Order Coordinator

Company: CSC

Location: Washington, DC

Posted Dec 03, 2024

CSC is hiring a Client Order Coordinator for its Corporate Filing Team in Washington, D.C. The role involves working directly with Client Service Representatives and vendors, processing legal documents, conducting online research, and providing excellent customer service. The job offers competitive benefits, a fast-paced environment, and opportunities for growth. CSC values service quality, community involvement, and continuous improvement, and is committed to creating a diverse and inclusive workplace.

Senior Portfolio, Program, and Project Analyst

Company: Hive Group LLC

Location: Washington DC

Posted Dec 03, 2024

The text describes a job summary for a position in the Department of Homeland Security's Science and Technology Directorate, SampT Office of Mission and Capability Support MCS. The role involves assisting with RDTampE contracts, monitoring project performance, maintaining program budgets, providing support to portfolio and program managers, and performing routine tasks. The job qualifications include a Bachelor's or Master's degree and relevant experience. The company is committed to equal opportunity and does not discriminate based on protected status. The text also includes a disclaimer about fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists.

eDiscovery Technical Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

Guidehouse is seeking an eDiscovery Technical Consultant for their litigation and investigation support practice. The role involves managing case matters within an electronic discovery review and analysis platform, including creating cases, handling user access rights, and uploading data logs. The consultant will also coordinate with the Discovery IT support team on emerging technologies and recommend process improvements. A minimum of three years of experience using eDiscovery platforms is required, along with an active and maintained Top Secret Federal or DoD security clearance. The position offers a competitive salary range of $94,900.00-$142,300.00 and a comprehensive benefits package.

Sr Staff Cyber Research Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 03, 2024

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are committed to innovation, disrupting traditional methods, and fostering a collaborative environment. The company values its employees' unique ideas and offers comprehensive development and wellbeing programs. The role involves protecting customers from malicious actors, developing novel techniques for cyber threat intelligence, collaborating with government partners, and mentoring junior staff. Requirements include a technical degree or equivalent experience, certifications, proficiency in Python, and knowledge of network protocols. The team works on varied, exciting projects, rapidly prototyping new capabilities and conducting vulnerability research. Compensation is competitive, with a base salary between $136,000 - $219,000/YR, and a commitment to diversity and equal opportunity.

Retail Shop Associate, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Dec 03, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Retail Shop Associates for their new Equinox Club at Anthem Row. The Shop Associate will provide an unparalleled customer experience, assist with operational tasks, and uphold loss prevention policies. They should have retail experience, excellent communication skills, and be available to work a varied schedule. The role offers competitive pay, benefits, and commission opportunities, along with a complimentary club membership and perks.

Sr. Director Direct Material & Value Capture

Company: Fluence

Location: Washington DC

Posted Dec 03, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software. They are guided by their passion to transform the way we power our world and are committed to safety, quality, and integrity. The company is looking for a procurement leader to define and drive the overall procurement strategy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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