Customer Success Jobs in Washington DC

50,148 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Azure Cloud Engineer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 02, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company has been recognized for its outstanding work culture and has received several awards and certifications. It offers its employees a competitive compensation package, a family-focused culture, and a dynamic work environment.

Account Manager

Company: Diligent

Location: Washington DC

Posted Dec 02, 2024

Diligent is a global leader in modern governance, providing SaaS solutions to empower leaders and organizations. The company is committed to making a positive impact and offers a flexible work environment, competitive pay, and opportunities for growth and development.

Supply Chain Ops Associate

Company: Ryder Supply Chain Solutions

Location: Washington DC

Posted Dec 02, 2024

Ryder is hiring a Supply Chain Ops Associate in Arlington, TX, with a salary range of $40,000 to $50,000. The job offers benefits, including medical, dental, and vision insurance, as well as paid time off and a 401(k) plan.

Cloud Engineer

Company: Oteemo Inc.

Location: Washington DC

Posted Dec 02, 2024

Oteemo is a dynamic technology company seeking a Cloud Infrastructure Engineer to manage and optimize cloud infrastructure. The company values drive, passion, and technical skills, and offers competitive pay and benefits.

Junior Power Platform Developer

Company: Centeva

Location: Washington DC

Posted Dec 03, 2024

The job posting is seeking a Junior Power Platform Developer to join the Centeva team, supporting NOAA National Marine Fisheries Service. The role involves designing and developing PowerApps solutions, working with a team of developers, and providing technical support.

Front Desk Receptionist/ Community Manager I

Company: Carr Workplaces

Location: Washington DC

Posted Dec 02, 2024

The job description is for a Community Manager position at Carr Workplaces, requiring excellent interpersonal skills, customer service experience, and ability to manage client events and administrative tasks. The company offers a top-of-the-line benefits package and opportunities for growth.

Decision Analytics Associate Consultant - Health Plan

Company: ZS

Location: Washington DC

Posted Dec 02, 2024

ZS is a management consulting and technology firm that values its people and partners with clients to develop custom solutions. The company offers a comprehensive total rewards package and a flexible work environment.

Senior Associate, Compliance Operations (Project Management)

Company: Ares Management Corporation

Location: Washington DC

Posted Dec 02, 2024

The Ares Compliance Department is seeking a talented professional to partner with the Head of Compliance Operations. The ideal candidate will have consulting experience with a focus on operations management and proven success in a business-project management role.

Operations Associate, Courier Communications

Company: Wolt

Location: Washington DC

Posted Dec 02, 2024

Wolt is a technology company that provides an online platform for consumers, merchants, and couriers. They aim to make cities better by empowering and growing local communities. The company is looking for a Courier Communications Associate to shape and enhance their communication with courier partners.

TAP Assistant Manager - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 02, 2024

MGM Resorts is seeking a Restaurant Assistant Manager to create unique experiences for guests. The ideal candidate has high volume restaurant management experience, strong customer service skills, and knowledge of computer software.

Interaction Designer

Company: BLN24

Location: Washington DC

Posted Dec 02, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are seeking an Interaction Designer to join their team. The role involves conducting user research, designing interactions, and performing usability testing. The company offers competitive benefits, flexibility, and a diverse work environment.

Sr. Salesforce Test Automation Engineer

Company: IBM

Location: US Washington

Posted Dec 02, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role requires experience in Agile-Scrum, test automation, and Salesforce platform. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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