Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Vice President of Strategic Growth

Company: NavAide

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Vice President of Strategic Growth at NavAide, a consulting group. The role involves leading growth initiatives, developing strategies, and building relationships with government customers and partners. The ideal candidate has a strong understanding of federal contracting processes and a proven track record of growing revenue streams and partnerships.

Financial Advisor

Company: Atria Wealth Solutions

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Financial Advisor I position at Navy Federal Credit Union. The job involves providing basic financial consulting services to members and non-members, identifying financial goals and objectives, and recommending insurance and investment products. The job requires a basic understanding of economic and accounting principles, experience in business development, and a willingness to pursue professional designations.

Enterprise Account Executive - Federal

Company: Nexthink

Location: Washington DC

Posted Nov 29, 2024

Nexthink is a company that provides digital employee experience management software, and they are looking for an Enterprise Account Executive to generate new business sales revenue in the Federal Government. The ideal candidate will have experience selling enterprise technology to the Public Sector, and will be responsible for achieving sales goals and targets, building strong relationships with customers, and working closely with the Professional Services team.

Cribl Splunk Engineer, TS/SCI (Reston, VA)

Company: GuidePoint Security

Location: Washington DC

Posted Nov 29, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise solutions and services to help organizations make better decisions and minimize risk. The company is looking for experienced Splunk and Cribl engineers to work on complex security deployments and solve customers' unique problems.

Associate Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for an Associate Consultant position at Technical Assent, a company that designs exceptional service experiences for government, business, and non-profit clients. The role involves working in a team to research, prepare, and deliver high-quality inputs to client deliverables, and requires strong communication and problem-solving skills.

Senior Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for a Senior Consultant at Technical Assent, a company that designs exceptional service experiences for government, business, and non-profit organizations. The role involves leading teams, building trust with clients, and mentoring others. The company values creativity, pragmatism, and self-starters, and is passionate about delivering real capability and business outcomes for its clients.

Operations Associate, Courier Communications

Company: Wolt

Location: Washington DC

Posted Nov 29, 2024

Wolt is a technology company that provides an online platform for consumers, merchants, and couriers. They aim to make cities better by empowering and growing local communities. The company is looking for a Courier Communications Associate to shape and enhance their communication with courier partners.

Satellite Policy Associate (Starlink)

Company: SpaceX

Location: Washington DC

Posted Nov 29, 2024

SpaceX is developing technologies to make humanity's exploration of the stars possible, with a focus on enabling human life on Mars. The company is seeking a Satellite Policy Associate to advocate for broadband and spectrum policies that support its business objectives.

Regional Sales Manager

Company: Sirtex Medical Limited

Location: Washington DC

Posted Nov 29, 2024

Sirtex Medical is a global leader in healthcare, committed to improving patient outcomes through innovative products and therapies. The company offers a range of benefits and services to support its employees, and is dedicated to fostering a culture of diversity, inclusion, and innovation.

Technical Specialist – Community Planner -REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Technical Specialist/Community Planner position at SRE, a company that empowers individuals to serve their country and communities. The role involves supporting community planning efforts, providing technical assistance, and engaging with stakeholders. The company values integrity, quality, and performance and is seeking professional consultants who share these values.

Senior Technical Specialist - REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Senior Technical Specialist position at SRE, a company that empowers individuals to serve and make a positive impact. The role involves supporting projects that enhance community resilience and mitigating risks, and requires experience in technical support, project coordination, and strong analytical and communication skills.

Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for a consultant who will help large government organizations transform their human capital training and education enterprise. The consultant will work independently to research, prepare, and deliver high-quality deliverables to clients, and will be part of a team to take an improvement concept and transform it into a capability.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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